At Uber, there are many platform teams supporting engineers across the company, and maintaining

robust on-call operations is crucial to keeping services functioning smoothly.

The prospect of enhancing the efficiency of these engineering teams motivated Uber to create

Jeannie, which is an AI-powered on-call co-pilot.

Genie assists with on-call management by providing real-time responses to queries,

streamlining incident resolution, and facilitating team collaboration.

Parth Trothani is a staff software engineer on the Uber AI Gen AI team.

Edward Cedarovich is a senior software engineer on the Uber AI platform team.

In this episode, they joined the show with Sean Falconer to talk about the challenges that

motivated the creation of Uber Genie, the architecture of Jeannie, and more.

This episode is hosted by Sean Falconer.

Check the show notes for more information on Sean's work and where to find him.

Music Check the show notes for more information on Sean's work and where to find him. Pirith and Edwards, welcome the show.

Thank you, Sean, for having us.

Thank you.

Yeah, thanks for being here. You know, I'm really excited to talk about. Thank you, Sean, for having us. Thank you. Hi.

Yeah, thanks for being here.

I'm really excited to talk about, you know,

Jeannie, this on-call co-pilot that you guys were involved in at Uber.

But maybe before we get there, let's have you introduce yourselves just so,

since there's both of you, people can, you know, hopefully learn your voices.

But let's start with you, Paris.

...