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Masters of Scale

Uber’s Dara Khosrowshahi — Bringing a culture back from the brink

Masters of Scale

WaitWhat

Business, Jeff Berman, Startups, Reid Hoffman, Management, Diversity & Inclusion, Mindset, Bob Safian, Entrepreneurship

4.64.4K Ratings

🗓️ 2 May 2023

⏱️ 48 minutes

🧾️ Download transcript

Summary

Early-stage startups are a lot like pirate ships — they need a buccaneering spirit to survive. But every startup needs to shed its pirate nature at some point, and evolve into something more akin to a navy — no less heroic, but more disciplined. Dara Khosrowshahi, as Uber CEO, took on the most extreme pirate-to-navy transition in startup history. Though Uber blitzscaled to become the most valuable startup in the world, it was also notorious for its toxic culture — and Dara turned the company around. His method? Truth-telling and doing the right thing

"All-Star Episodes" are part of a special series designed to center some of the most timely — and timeless — business wisdom in the Masters of Scale feed. These episodes best encapsulate the kind of transformative, unconventional insights you hear in the series." Have an idea for an All-Star Episode from our library? Let us know at hello@mastersofscale.com.

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Transcript

Click on a timestamp to play from that location

0:00.0

Hi, it's Bob Safian. You've been hearing me as the host of rapid response in this feed for a few years now,

0:07.8

with short newsy interviews alongside the deeper dives of Masters of Scale. Well, I'm excited to share that rapid response is expanding into its own feed.

0:17.0

We'll be putting out shows twice a week, focusing on the urgent issues that business leaders are dealing with in real time.

0:24.8

So search for rapid response in your podcast player and subscribe to make sure you get all our episodes.

0:31.2

I'll see you on the other side.

0:32.8

Hi listeners, it's Reed. Today we're sharing an episode

0:37.6

with Uber CEO Dara Kostrachehi. Today's show will tackle some of the most fascinating and complex topics you can encounter

0:46.1

when you lead a company from startup to scale.

0:49.9

But at its core, this episode is based on a simple timeless story so simple you could

0:56.7

tell it to your kids at bedtime and that's how we'll start the show. Okay, Jack, Amelia, do you want to hear a story?

1:06.0

Yes.

1:07.0

A story!

1:08.0

Okay, what story should we read?

1:10.0

A Pirate Story.

1:12.0

Okay, you got it.

1:14.0

The Adventures of Captain Jess Spekelcrow

1:18.0

Just Spekelcrow here.

1:21.0

What?

1:22.0

Her band of Pirate Roads.

1:24.0

Ar!

1:25.0

Chapter 13.

1:27.0

The pirates agree to change their ways.

...

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