4.7 • 2.7K Ratings
🗓️ 26 November 2014
⏱️ 23 minutes
🧾️ Download transcript
Imagine a world where everyone could have a personal assistant to schedule meetings for them. Checking in with your team? Ask for it by next Friday and it shows up on your calendar a few minutes later. Drinks with friends? Handled. This is no longer the luxury of executives. Human assistants, even outsourced to foreign countries, are still pretty costly. But a robot, one that lives inside your email and calendar, that's cheap and could catch on. If it works.
"I think it is inevitable that we will reach that point in time where we simply cannot allow you to do a task as simple as this," Dennis Mortensen, CEO of X.AIIn this episode, we test out a new breed of personal assistant. Her, or its, name is Amy Ingram. She's plucky, tenacious, and loves arranging meetings. In contrast to Apple's Siri, Google Now or Microsoft's Cortana, Amy is specialized on one thing and one thing only: scheduling. A new and increasingly common type of software, Amy isn't a program you download, or an app you install.
"I’m just really grateful that I can have that time back to be productive.... I’ve been in heaven honestly," Jonathan Lehr, Co-Founder of Workbench and user of Amy the robot assistant.You simply email her a request like you would a human—she has her own email address—and Amy comes to understand your natural language. Then she takes over the email ping pong with your friends and colleagues and hashes out the details until a meeting is set. Sound like salvation? In theory. We put her to the test. And also had a little fun using Amy as a daft Turing test on our friends to see if they would know the difference between a robot and a person. Along the way we found out a few dirty secrets about human nature that pop up when you are trying to program a robot helper. Like when our producer Alex tried to break Amy's will.
"For some reason when you know it is a machine the impulse is: I am going to make her cry," Dennis Mortensen.Next week on the podcast, we'll cover the human cost of automation from job loss to craving that human touch. Subscribe on iTunes, or on Stitcher, TuneIn, I Heart Radio, or anywhere else using our RSS feed. And follow us on Twitter @NewTechCity.
* A note: Since the taping of this podcast, Amy and X.AI can now interface with more than just Google Calendar.
Click on a timestamp to play from that location
0:00.0 | Hello friend, this is an episode of Note to Self, but from when we used to be called New Text City. |
0:07.0 | Same good content, just the old name. Enjoy. |
0:11.0 | Can I just rudely interrupt and ask, is Amy real? |
0:14.0 | Like, is this all some kind of secret plot? Like, is it, does she exist? |
0:20.0 | So that's the real question, what do you think? |
0:30.0 | From WNYC, this is New Text City, where digital gets personal. |
0:34.0 | I'm your host, Manu Summerodi. |
0:36.0 | And what you just heard is the sound of my producer Alex Goldmark putting his dear friends through something like a touring test. |
0:44.0 | You know, to see if they could tell man from machine. |
0:47.0 | Because this week's show is about a robot personal assistant. |
0:51.0 | My fantasy come true? Maybe. |
0:54.0 | She's not Siri, but her name is Amy. |
0:57.0 | Amy, Amy Ingram, to be exact. |
1:00.0 | And Alex talks to her through email. |
1:02.0 | Hi Amy, can you schedule group events for me? |
1:05.0 | I have several friends I want to meet all at the same time at the same place. |
1:09.0 | Can you handle that? Alex. |
1:11.0 | Hi Alex, I absolutely can schedule a meeting with multiple participants. |
1:15.0 | But right now I can only schedule up to five participants max. |
1:18.0 | So you see me in and I'll make sure you and your four friends meet. |
1:22.0 | Looking forward to scheduling your next meeting, Amy. |
1:25.0 | The dramatic readings you'll hear throughout this show are actual transcripts of email exchanges between Alex and his digital personal assistant Amy. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from WNYC Studios, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of WNYC Studios and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.