Welcome to the Tech Mem Ride Home for Tuesday, February 6th, 2024 I'm Brian McCullough today.

Don't forget your Vision Pro password or else you're going to have to return it to the Apple store to use it again.

Why are the gaming platforms willing to play nice all of the sudden?

The AI that can spit out fake IDs in seconds, does Google owe you yet more money money and more signs the tech recession is over.

Here's what you missed today in the world of tech. I thought I'd catch you up on some Apple Vision Pro tidbits.

Apple is telling Vision Pro users who forget their passcode that they have to bring the device to a store or mail the device to

Apple Care customer support to reset the device, quoting Bloomberg.

The company's support staff also has been fielding questions from users struggling to set up optic ID, an eye scanning tool for logging into the device, and the built-in Apple Music app.

The passcode problem could be particularly frustrating when customers enter their passcode

incorrectly too many times. The headset will be disabled. If users still can't recall their passcode

after a waiting period, they'll need to send it back to Apple to be reset

according to guidance given to the company's support staff.

At that point, all content on the device will be erased.

On Apple's community forum, one customer said he spoke to an agent who was flooded with calls about the problem.

He's had to deal with a lot of angry customers after telling them their only recourse is to return to the store the user wrote.

He said Apple support was really caught off guard by this

and apologize for not being better prepared end quote. One complication with the Vision

Pro is it doesn't have a USBC port that lets users plug it into a Mac for

troubleshooting. The company did release a special strap for developers to

be able to attach the headset to a Mac last week, but that accessory costs about $300 and isn't meant for consumers."

End quote.

I mean, that all fits into the idea that Apple thinks of this more as spatial computing, right?

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