4.5 • 834 Ratings
🗓️ 31 August 2022
⏱️ 38 minutes
🔗️ Recording | iTunes | RSS
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0:00.0 | Hello, I'm Mary Portas and this is The Kindness Economy, a podcast that looks at the new values |
0:06.5 | driving the businesses of tomorrow, people, planet and profit in that order. |
0:12.2 | It's the future. Are you ready for better? |
0:17.7 | They say small and medium-sized businesses are the backbone of our economy, for more like the legs, arms and head too. |
0:24.6 | In fact, they account for 99.9% of the UK's business population. |
0:31.6 | But it's often the larger companies that capture the headlines and dominate the conversation. |
0:36.6 | And I don't understand why. |
0:39.3 | Because for me, aside from just how crucial the small medium businesses are to our economy, |
0:46.0 | the passion, the integrity at the heart of so many of them is inspiring. Instead of the unwieldy |
0:52.8 | disconnection found in many of their larger counterparts, small businesses are created and run by a person. |
1:00.0 | That's a critical word here. |
1:02.0 | Person, not manager, director or CEO. |
1:05.0 | They are deeply connected to their local communities. |
1:08.0 | Their employees aren't just anonymous numbers on a payroll, but people |
1:12.4 | they have relationships with. They are part of the day-to-day fabric of all our lives. And the |
1:19.7 | humanness running through every layer of small businesses creates an intensity and density that quite |
1:27.4 | simply is better and kinder. |
1:30.9 | They're founders of visionary and thinker, doer and finisher. |
1:34.9 | They have a huge emotional investment in their work. |
1:38.6 | And despite what we're told, feelings are important in business. |
1:45.0 | So today, I'm dedicating this episode to you. |
1:49.0 | Small business owners everywhere. |
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