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Beautiful Misfits

TKE: Why purpose is the key to resilience, with Emma Jones (Enterprise Nation)

Beautiful Misfits

Mary Portas

Society & Culture, Business

4.5 • 834 Ratings

🗓️ 31 August 2022

⏱️ 38 minutes

🧾️ Download transcript

Summary

Emma Jones CBE knows the journey of entrepreneurship first hand – she founded, scaled and successfully sold a home-grown tech company, all before she hit thirty. Ever since she's been on a mission to help other SME's reach their own visions of success. Now running Enterprise Nation – and as a partner of Mastercard's Strive UK platform – she sits at the helm of a vibrant community of small businesses and business advisers that exists to shortcut the route to trusted business support. Speaking with Mary, Emma explains why 'purpose' and 'passion' are crucial factors for anyone looking to start a company that is resilient and can continue to connect with customers through tough times. She also shares tips on how entrepreneurs can stay better connected and share skills in the new landscape of remote and blended working. For more on how Mastercard's Strive UK could help your business, visit www.mastercard.co.uk/strive Follow Mary Portas on: Instagram: @maryportasofficial Facebook: Mary Portas And to get in touch with team Portas, email us at: [email protected] and you can subscribe to the Portas POV Newsletter for musings, provocation insights and inspiration.

Transcript

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0:00.0

Hello, I'm Mary Portas and this is The Kindness Economy, a podcast that looks at the new values

0:06.5

driving the businesses of tomorrow, people, planet and profit in that order.

0:12.2

It's the future. Are you ready for better?

0:17.7

They say small and medium-sized businesses are the backbone of our economy, for more like the legs, arms and head too.

0:24.6

In fact, they account for 99.9% of the UK's business population.

0:31.6

But it's often the larger companies that capture the headlines and dominate the conversation.

0:36.6

And I don't understand why.

0:39.3

Because for me, aside from just how crucial the small medium businesses are to our economy,

0:46.0

the passion, the integrity at the heart of so many of them is inspiring. Instead of the unwieldy

0:52.8

disconnection found in many of their larger counterparts, small businesses are created and run by a person.

1:00.0

That's a critical word here.

1:02.0

Person, not manager, director or CEO.

1:05.0

They are deeply connected to their local communities.

1:08.0

Their employees aren't just anonymous numbers on a payroll, but people

1:12.4

they have relationships with. They are part of the day-to-day fabric of all our lives. And the

1:19.7

humanness running through every layer of small businesses creates an intensity and density that quite

1:27.4

simply is better and kinder.

1:30.9

They're founders of visionary and thinker, doer and finisher.

1:34.9

They have a huge emotional investment in their work.

1:38.6

And despite what we're told, feelings are important in business.

1:45.0

So today, I'm dedicating this episode to you.

1:49.0

Small business owners everywhere.

...

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