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The Art of Manliness

Tips From a Hostage Negotiator on Handling Difficult Conversations

The Art of Manliness

The Art of Manliness

Society & Culture, Education, Philosophy

4.714.5K Ratings

🗓️ 27 March 2024

⏱️ 48 minutes

🧾️ Download transcript

Summary

In resolving hundreds of kidnap-for-ransom cases involving gang leaders, pirates, and extortionists, Scott Walker, a former Scotland Yard detective, has learned a thing or two about how to negotiate and communicate in a crisis. He shares how to apply those lessons to the difficult conversations we all have in our everyday lives in his book Order Out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator, and we talk about his tips on today's show. Scott and I discuss what a "red center" means in a kidnap-for-ransom scenario and how to create one in your personal life, the "immediate action drill" that can help you stay in that red center, the importance of separating the decision-maker from the communicator in a negotiation and having a "battle rhythm," why you don't give hostage takers the money they ask for right away and how to structure a negotiation instead, and more.

Transcript

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0:00.0

Brett McKay here and welcome to another edition of the Art of Manliness

0:10.3

Podcast and resolving hundreds of kidnap for ransom cases involving gang leaders, pirates,

0:15.3

and extortionists, Scott Walker, a former Scotland Yard detective, has learned a thing or two

0:19.8

about how to negotiate and communicate in a crisis. He shares how to apply those lessons

0:24.0

to difficult conversations we all have in our everyday lives in his book, Order Out of Chaos.

0:29.0

Win every negotiation, thrive in diversity, and become a world-class communicator.

0:33.0

And we talk about his tips on today's show.

0:35.0

Scott and I discuss what a Red Center means in a kidnap for ransom scenario and how to create one in your personal life.

0:40.0

The immediate action drill that can help you stay in that Red Center, the importance of

0:43.9

separating the decision-maker from the communicator in a negotiation and having a battle rhythm,

0:48.0

while you don't give hostage takers the money they ask for right away and had a structure of negotiation

0:52.4

instead and more. After the show's over

0:54.7

check at our show notes at A.O.M. slash Walker. All right, Scott Walker, welcome to the show.

1:08.6

All right, Scott Walker, welcome to the show.

1:10.8

Thank you for having we.

1:12.0

So you are a hostage negotiator. So you negotiate with people who have

1:16.0

taken other people hostage. You also help organizations who have had ransomware attacks. How did you end up doing

1:22.4

what you're doing?

1:23.3

Yes, a great question.

1:26.3

I don't actually recall the conversation at school

1:30.1

where you know you sit down with a careers advisor and they say so what is it you want to do?

1:34.3

Do you want to be a train driver, a teacher, a doctor, whatever?

...

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