Hey guys, this is Mike and Shauna owner of sassy lashes. Our heart is to share with you guys our uphill battle in this

Lash industry and show you guys what started out of a tiny little room in our house

Extremely broke has now turned into an eight-figure company

We are here to encourage you guys during your last journey and share kind of like a raw version of what things are really like in

This episode today. We're gonna talk about getting good reviews

All right, we try to flip flop back and forth talk a little bit about tips and tricks in the last game and

Things to actually grow your clientele or your business depending which side of it you're on so I think today

It's super important to talk about how to get reviews

So where do people go to leave a review?

Some of the main places are Google Yelp Facebook Instagram, you know all the places where they can go in and

Give feedback on on what they think of you as a person or as your

Last skills or how you doing the last game. I would say that this is and I'm just being 100% honest

This is probably give us the wrong right now. This is probably my

worst

Characteristic and being a business owner. I have a very strong direct personality and

This business is like my baby. This is something that you know, we we started in I started lashing in

2011 so

This business is like all I can think of is just lashing with no money doing free lashes for a year just being so broke

Years and years to just have any money to start what we've started three locations training facility retail

So when people leave me bad reviews, I no longer respond because my responses were very

Unprofessional and I'll tell you why so we are an open door policy if anyone has any issues with their lashes whether they don't like them

It's retention. They're too long. Whatever. We have an open door policy where they can reach out to us and we will fix anything in our waiver

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