meta_pixel
Tapesearch Logo
Log in
Popcast

Ticketmaster Under the Magnifying Glass

Popcast

The New York Times

Music Commentary, Music, Music Interviews

3.41.7K Ratings

🗓️ 19 January 2023

⏱️ 59 minutes

🧾️ Download transcript

Summary

The concert giant has long been the target of consumer complaints and artists’ ire. Recent incidents involving Taylor Swift and Bad Bunny have renewed focus on problems in the live marketplace. Guest: Ben Sisario.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to the New York Times podcast, you're get a fun pass of music news and criticism.

0:11.5

I'm your host, John Caramonica.

0:15.9

An anti-hero, what's the opposite of the opposite of the

0:29.8

opposite of a hero? That's Taylor, not singing about ticket master, necessarily, but there

0:36.7

have been a number of issues in the ticketing world recently, and it is starting, I think,

0:42.0

maybe to force artists to think a little bit harder about the choices that they are making

0:46.6

in regards to ticketing and ticket prices and accommodating fans at a price point that

0:52.7

is not bank breaking. Now, this has happened time and again. This feels very cyclical in

0:59.8

that marketplace, but there does seem to be a sort of critical mass of negative energy

1:06.4

directed at the ticket master live nation ecosystem right now. If something is going wrong

1:12.2

in a venue, you know Ben Siserio is documenting and paying attention to it. Ben, what's up,

1:18.4

man? Welcome. Thank you. Ben is our music business reporter, as you know. And this week

1:24.2

I wanted to get under the hood to the best degree possible of everything that has been

1:30.0

going on with ticketing lately. And also put this in a little bit of historical context,

1:34.9

because as I mentioned, this is not by no means the first time that this has happened.

1:40.4

This is a Pearl Jam thing, this is a Springsteen thing. It comes up over and over again.

1:45.4

But then it does seem like the last, let's say three, four months, the action around

1:52.2

ticket master and ticketing and people complaining openly about it seems to be vibrating at a

1:59.6

pretty high frequency. You have the Taylor tour issues with the roll out for the stadium

2:06.8

tour coming up this year. You have the bad bunny, Mexico City debacle. You've got Zach

2:13.6

Brian rising country adjacent star making whooping on ticket masters heads like part of his own

2:20.6

marketing campaign. I guess the first question is a symbol on which is, is anything actually

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from The New York Times, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The New York Times and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.