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TED Talks Daily

This is what makes employees happy at work | Michael C. Bush

TED Talks Daily

TED

Creativity, Ted Podcast, Ted Talks Daily, Business, Design, Inspiration, Society & Culture, Science, Technology, Education, Tech Demo, Ted Talks, Ted, Entertainment, Tedtalks

4.111.9K Ratings

🗓️ 16 December 2019

⏱️ 5 minutes

🧾️ Download transcript

Summary

There are three billion working people on this planet, and only 40 percent of them report being happy at work. Michael C. Bush shares his insights into what makes workers unhappy -- and how companies can benefit their bottom lines by fostering satisfaction.

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Transcript

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0:00.0

This is a special episode of TED Talks Daily featuring business leader Michael C. Bush.

0:06.7

It's from The Way We Work, an original video series from TED.

0:10.9

In each episode, leaders and thinkers offer practical wisdom and insight into how you can adapt and thrive at work when the rules are always changing.

0:20.8

You can find season one of The way we work on TED.com.

0:25.1

We survey CEOs, police officers, truck drivers, cooks, engineers.

0:29.6

If people are working, we've surveyed them.

0:31.6

And what we know in terms of their happiness, workers all want the same things.

0:40.0

There's three billion working people in the world, and about 40% of them would say they're happy at work.

0:45.6

That means about 1.8 billion or almost 2 billion people are not happy at work.

0:51.0

What does that do, both to those people and the organizations that they work in?

0:55.4

Well, let's talk about money. Organizations that have a lot of happy employees have three

1:00.2

times of revenue growth compared to organizations where that's not true. They outperform the stock

1:04.8

market by a factor of three. And if you look at employee turnover, it's half that of organizations

1:10.5

that have a lot of unhappy

1:12.0

employees.

1:13.0

The miracle thing is, you don't have to spend more money to make this happen.

1:16.5

It's not about ping pong tables and massages and pet walking.

1:19.8

It's not about the perks.

1:21.1

It's all about how they're treated by their leaders and by the people that they work with.

1:25.1

So, I'd like to share a few ideas that create happy employees.

1:29.5

Idea number one, in organizations where employees are happy, what you find is two things

1:34.9

are present. Trust and respect. Leaders often say we trust our employees, we empower our employees,

...

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