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Am I the Jerk?

The Xbox Trade-In Catastrophe - r/TalesfromRetail

Am I the Jerk?

youtube.com/amithejerk

Society & Culture, Relationships

4.82.7K Ratings

🗓️ 30 December 2021

⏱️ 20 minutes

🧾️ Download transcript

Summary

r/TalesfromRetail

Full Video - https://youtu.be/mZB_xct4Y60

Transcript

Click on a timestamp to play from that location

0:00.0

Want to make a podcast? Spotify has got a platform that lets you make one super easily and then

0:04.8

distribute it everywhere and even earn money. It's called Spotify for podcasters and here's

0:09.6

how it works. It lets you record and edit podcasts right from your phone or computer so no matter

0:14.2

what your setup is like, you can start creating today. Then, you can distribute your podcasts to

0:18.8

Spotify and everywhere else podcasts are heard. You guys probably noticed that MI The Jerk has

0:23.7

video podcasts and that's one of the things that I like the most. I definitely recommend you give

0:27.6

it a try. It's free and has no catch. Download the Spotify for podcasters app or go to

0:32.4

Spotify.com slash podcasters to get started. This first story is a tale from retail. So this happened

0:38.4

a couple of weeks ago. A guy comes in with their son to trade in a PS4 system and their games with

0:43.0

it to buy an Xbox One. It happens pretty often so no biggie. We get the trade settled and now it's

0:48.2

time for them to decide which system to go with. Now I can see the son, who this is all four,

0:53.0

is starting to have doubts about if he really wants to go through with this so I tell him the pros

0:57.2

and the cons and tell him I've got some pre-owned systems in which he could have a seven day

1:02.0

satisfaction guarantee. So if he doesn't like it, he can come back and return slash exchange

1:06.8

no hassle. But they decide to set on a new system that comes with the game bundled with it.

1:11.2

Alright, their choice. And they sign the paperwork saying that they are selling their items and

1:16.0

giving us ownership of them and they finish the purchase and leave. Nothing exciting yet.

1:20.7

Then an hour later, while on my lunch break, my associate gets a call from angry dad,

1:25.8

telling us how he hates the system and is bringing it back and before we can explain the policy

1:32.0

he hangs up. So we brace for impact. He comes in, slams the system on the counter,

1:37.7

wanting us to return it and give us his old system and games back. Something to know about

1:42.8

our location because of our city's laws were considered a pawn shop and we have to follow

...

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