4.8 • 2.2K Ratings
🗓️ 27 January 2021
⏱️ 4 minutes
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0:00.0 | For more than a year now, I feel like I've been walking around with these goggles on that make me see the world in a different way. |
0:08.0 | I guess this happens to reporters who get really buried in a story. |
0:12.0 | Everything seems to relate to this story you're doing. |
0:15.0 | But in my case, everything really does. No, really, it does. |
0:20.0 | Like, I was at the airport for a work trip just before the pandemic. |
0:24.0 | Oh, I'm going to check one bag. |
0:27.0 | I'm looking at people's name tags because I'm wondering if they really work for the company you'd assume they work for. |
0:34.0 | Like, the guy helping me at the United Ticket counter. |
0:37.0 | Did you work for United? |
0:38.0 | It seemed like he was the United employee. |
0:41.0 | Until I noticed a badge he was wearing that said ABM. |
0:44.0 | They're a subcontractor. |
0:46.0 | They've provided ticket counter staff to a lot of airlines. |
0:50.0 | Later, on the plane, I'm looking out the window watching people load luggage up the conveyor belt. |
0:55.0 | And I think of something I'd just read. |
0:57.0 | Baggage handlers, ramp operators, cabin cleaners, most of those people used to work directly for the airlines. |
1:04.0 | But now, most of those jobs have been contracted out too. |
1:08.0 | When I land, the guy in charge at the budget rent a car, he wasn't actually an employee of budget. |
1:14.0 | He's considered an independent contractor. |
1:16.0 | At the hotel, I talk to the housekeeper vacuuming the room down the hall. |
1:21.0 | Can I actually ask you a random question? |
1:24.0 | I asked if she worked for Holiday Inn. |
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