THE TOP 3 THINGS THIS REP DID TO BECOME GREAT AT B2B SALES
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
4.8 β’ 1.2K Ratings
ποΈ 6 September 2022
β±οΈ 42 minutes
ποΈ Recording | iTunes | RSS
π§ΎοΈ Download transcript
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| 0:00.0 | I talk a lot about us being professional communicators, that it is our job to understand the |
| 0:09.1 | client and have the client feel that we understand them, that we get them. |
| 0:16.6 | And today's guest has a unique background in growing up in this type of situation where |
| 0:24.6 | he was kind of forced into empathy, slow down the communication. |
| 0:31.8 | I don't want to spoil the suspense here. |
| 0:35.8 | But it's a great example, probably not repeatable by most people. |
| 0:42.1 | But if you kind of get it, if you kind of say, okay, why don't I just slow down my communication? |
| 0:51.0 | Why don't I really check in with my client during the conversation to ask, did I get that right? |
| 1:01.2 | Let me repeat that back to you. |
| 1:03.0 | What I heard was these little moments of clarity, because often it's the first time we're |
| 1:12.0 | speaking to that person, or it might have been a while since we spoke with that person. |
| 1:17.6 | We have to get on to the same wavelength, the same bandwidth, so that we understand and |
| 1:25.9 | can build trust, because that's why we have salespeople. |
| 1:31.7 | You know, because if it's just passing information, we can have videos and content to do that. |
| 1:38.5 | But we still need salespeople. |
| 1:40.8 | Why? |
| 1:41.8 | Because the client doesn't want to read all the content, wants to talk with somebody, wants |
| 1:48.2 | to be interactive, and even I have this challenge with the courses. |
| 1:55.5 | Everybody wants to talk about their situation before they buy the course, and I get it. |
| 2:01.2 | But the courses, they're kind of priced for self-selection, so I try and give you as |
| 2:06.6 | much content as possible, and I do have somebody on the team available for calls. |
| 2:12.9 | And people rarely show up with questions. |
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