The Taylor Swift Ticketmaster Debacle

The Journal.

The Wall Street Journal

Business News, News, Daily News

4.2 • 5.8K Ratings

🗓️ 18 November 2022

⏱️ 19 minutes

🔗️ Recording | iTunes | RSS

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Summary

Millions of Taylor Swift fans tried unsuccessfully to buy advance tickets for her Eras Tour, Swift’s first in five years. And after overwhelming demand throttled Ticketmaster’s website, a public sale of tickets has been called off. WSJ's Anne Steele explains what happened and why Ticketmaster is getting heat. Further Reading: -Taylor Swift Says It Was ‘Excruciating’ to Watch Ticketmaster Debacle -Taylor Swift Cancels Ticket Sale After Earlier Glitches -Taylor Swift’s Concert Ticket Sales Plagued by Ticketmaster Delays Further Listening: -Taylor Swift’s Push to Change Music Ownership Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Can I ask you a question?
0:07.8	Did you get tickets to Taylor Swift this week?
0:11.2	I did.
0:12.2	You did.
0:13.2	But I actually had to get them through a friend.
0:16.9	I myself was not able to get them and let me tell you, I was...
0:20.2	This is our colleague Anne Steele.
0:22.1	She covers the music industry.
0:23.9	Wow!
0:24.9	I can't believe I'm talking to someone with tickets to Taylor Swift.
0:29.1	You must have some really good karma coming your way.
0:34.6	I hope so.
0:35.9	And I am catching all of your lyric references from the new midnight's album.
0:40.2	Oh my God, Anne, I haven't even gotten started yet.
0:45.4	Taylor Swift is one of the biggest artists in the world.
0:48.9	And this week, a lot of people tried to get tickets to her first tour in five years.
0:54.9	So did you not get tickets, Ryan?
0:58.8	No, I did not get tickets.
1:00.9	I have to be honest.
1:02.2	My tears ricochet right now.
1:06.5	There are a lot of other fans that didn't get tickets.
1:09.1	Well now I'll be stuck as a girl at home during Taylor Swift's concerts.
	...

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