5 • 145 Ratings
🗓️ 20 July 2020
⏱️ 31 minutes
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0:00.0 | Recorded at Retention Science Studios, this is not your average entrepreneur or e-commerce |
0:10.9 | podcast, and he's not your average host. |
0:14.4 | This is The Story of a Brand with your host, Ramon Vela. |
0:21.2 | And I said, what do you mean? |
0:22.5 | You provide all sizes. |
0:24.8 | You're inclusive. |
0:26.3 | And they said to me, no, we're only, we've segmented that, |
0:30.3 | and we've only put you, put the larger sizes online. |
0:35.0 | And I said to her, I said, it's, it's important to provide. |
0:40.6 | And this is this really quite, it really mind boggled me because it's okay for a person |
0:47.4 | to come in who's a size zero to a 12 and be able to feel that fabric. |
0:53.4 | But for me, who is a size 1416, I have to sit with you. |
0:58.4 | I have to go online. |
0:59.7 | I have to pick what I want. |
1:01.9 | And then, okay, fine, I might be able to feel the fabric because it's there. |
1:04.9 | And then I have to come back to the store to pick it up because that's where that's, |
1:08.5 | that's the way they worked it. |
1:10.4 | So I find that when you put |
1:12.9 | and Neiman was putting plus size has a huge plus size department on online and Sacks has it online. |
1:21.6 | I find that there's a connotation of you know why do we have to be put online, but everybody else can |
1:29.8 | have the experience of being in a store. And I think that that's something that retailers need to |
1:34.3 | look at. |
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