The Secret To Business Growth | Customer Surveys - 727

Build Your Tribe | Grow Your Business with Social Media

Brock Johnson

Business, Marketing

4.9 • 2.7K Ratings

🗓️ 28 September 2023

⏱️ 31 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

What if you could send one email that dramatically improved customer loyalty? Increased customer satisfaction saved you 1000s, perhaps even hundreds of 1000s of dollars and had the potential to make you more money? In this episode of Build Your tribe Podcast, Chalene Johnson reveals the secrets behind leveraging customer surveys to skyrocket your business growth! Chalene unfolds the methodologies and tools, like Google Forms and Survey Monkey, that can help you tap into your customer's mind. Learn why fostering brand loyalty and ensuring customer satisfaction are more than just buzzwords; they're your ticket to a thriving business. Discover how surveys can help you in refining your offerings, improving your services, and enhancing your brand-customer relationship. Plus, get insights from the successful InstaClubHub, where customer preferences in learning led to groundbreaking improvements and outcomes! Remember, the essence of surveys is not just in asking but in acting. Learn to translate the gathered knowledge into meaningful enhancements in your services, refining your offerings, and meeting your customer needs more effectively. Watch this episode on YouTube!! Check out InstaClubHub!! For Just $7!! The ONLY All-In-One Instagram Resource Community Designed To...Grow Your Following and Reach More Customers on Instagram™(All in Just Five Minutes a Day!) Go to InstaClubHub.com/Trial To get the exclusive offer for my listeners go to magbreakthrough.com/BYT and enter code BYT to get 10% off any order We would love to hear from you! Leave your questions or messages for Chalene and Brock RIGHT HERE Join me on Patreon 7 Days for FREE!! THE ULTIMATE show for Lifers who want insider-girlfriend-relatable content. In other words, lots more tea! Go to http://chalene.com/more Sign Up For MY WEEKLY NEWSLETTER Subscribe to The Chalene Show!! Links you may want to check out: Check out Bret's ALL NEW Course Money Matters 101 at Chalene.com/moneymatters Check out MarketingImpactAcademy.com Join our awesome PodSquad on Facebook here! Be sure to check out the Push Journals and Notebooks!! Go to PushJournal.com Leave Chalene or Brock a question or message RIGHT HERE Connect with us on your fav social platform: Chalene: Instagram: www.Instagram.com/ChaleneJohnson Facebook: www.Facebook.com/Chalene TikTok: @chaleneOfficial Twitter: www.Twitter.com/ChaleneJohnson Brock: Instagram: @Brock11Johnson TikTock: @brock11johnnson Be sure to follow Brock on his travel adventures @tayandbrock Be sure you are subscribed to this podcast to automatically receive your episodes!!! Get episode show notes here: www.chalenejohnson.com/podcast Hey! Send me a DM & tell me what you think about the show! (Use the Hashtag) #BuildYourTribe so I know you're a homie! XOXO Chalene

Transcript

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0:00.0	What if you could send one email
0:01.5	that dramatically improved customer loyalty?
0:03.9	Increased customer satisfaction,
0:05.6	saved you thousands, perhaps even hundreds of thousands
0:08.3	of dollars, and had the potential to make you more money.
0:11.5	Would you send that email?
0:13.0	I bet you would.
0:13.8	Today, we're talking about customer surveys,
0:19.3	why you need to send them, what are some of the best practices,
0:22.2	and how they can dramatically improve your bottom line.
0:24.4	Hey, thanks for joining me.
0:25.4	My name's Shaline Johnson, and today,
0:27.0	that's what we're talking about here on Build Your Tribe.
0:29.9	We're talking about surveying your customers.
0:33.0	And this is something we often probably do on,
0:36.4	I hope you're doing on social media,
0:38.2	especially with the use of the polls on both TikTok
0:41.3	and Instagram and now even on YouTube.
0:43.8	It's so invaluable to actually know what it is
0:47.1	your customers like, what it is they love,
0:49.5	what it is they are not responding to.
0:52.0	You don't have to guess today.
	...

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