Welcome to the seventh episode of PezPod, the Insiders Guide to the Pez Network.

Back in 2010, the Lithuanian Pez were 46 separate organisations, and they merged to become 11 separate organisations.

In 2018, they took a bolder step when those 11 organisations all unified

to become just one body. The person who's going to tell us how they achieved this is Inga

Banda No Siena, head of the Lithuanian pairs. For those who didn't know, Lithuania is a small

country with a population of just under

3 million. Inga's been with the Lithuanian Pest since 2004. She was promoted to becoming its head

in 2020. Hello, Inga. Hello, David. So the first question I just wanted to ask was about how

you managed to implement the change.

Obviously, with all the offices merging, there's huge advantages to having one central IT system, a shared legal service and a single HR unit.

And, you know, the PowerPoint presentations are the easy bit.

But as we all know, this sort of radical change that you must have done, it can create ill feeling amongst PES staff, particularly staff, have been with you a long time, I think. How did the managers at Lithuanian Pes, I think, get the roughly 2,000 staff, I think it is, or the majority of them to buy into the changes?

Yes, actually our 46 regional institutions or regional organizations, regional bodies, starting

from 2010 regional bodies, they were autonomous and separate regional organizations.

And we noticed that Lithuania is too small country to have such big number of separate regional bodies.

And we can be more efficient and more active as one big organization with the United HR division,

with the United IT Division and with the united ways of providing our services

for job seekers and for business companies all over the country. And how we started to implement

the changes. So the most important thing, I think it was communication.

We have two separate teams for communication.

The one team was responsible for the external communication.

So using the media, using our messages on the internet,

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