THE SECRET INGREDIENT TO BUILDING TRUST AND WINNING SALES
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
4.8 β’ 1.2K Ratings
ποΈ 7 June 2022
β±οΈ 42 minutes
ποΈ Recording | iTunes | RSS
π§ΎοΈ Download transcript
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| 0:00.0 | Hey, before we get started, I want to thank everybody who's liked, commented, and shared |
| 0:05.1 | my content on LinkedIn, or who just told another sales rep about the show, really appreciated. |
| 0:11.3 | Now, today's interview, a little different, but I think the key thing you're going to |
| 0:18.0 | get out of this is a key element of building trust. |
| 0:23.1 | One of the elements that we really don't dig into enough, and I think it's something |
| 0:29.0 | that the sightgeist of sales today is trying to pound out of the process. |
| 0:38.0 | Everybody wants this conveyor belt, this assembly line of selling high velocity, and some |
| 0:44.8 | products and markets fit that very few. |
| 0:49.3 | And if you're in that, congratulations, you're very lucky. |
| 0:53.4 | Most of us, you know, we're in this kind of no like and trust type of B2B sale, where |
| 0:59.4 | it takes time, you need to build a relationship, and what does that mean, build a relationship? |
| 1:05.9 | There's a key word in there, caring. |
| 1:09.4 | Now we all interact with other people all day at work, we go out to dinner, we have friends |
| 1:15.7 | and family, and we can always kind of sense when the other person doesn't care, doesn't |
| 1:22.8 | give a crap about anybody, but themselves cares only about what they're getting out of |
| 1:31.9 | the transaction. |
| 1:34.3 | Now B2B sales is, you know, it's a transaction, but it's really much more transformation. |
| 1:42.5 | My transaction is like you go to the grocery store, you pick up the stuff, you pay for |
| 1:46.4 | it, you leave. |
| 1:47.6 | That's the transaction. |
| 1:49.0 | You get stuff, you give money. |
| 1:51.3 | Good, it works, everyone's happy. |
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