Shishir Mehrotra is the co-founder and CEO of Coda, and formerly head of product and engineering at YouTube. In this episode, he shares his insights on growth strategy, how he evaluates talent, a peek at his upcoming book The Rituals of Great Teams, why reference checks are the most important step in the interview process, and so much more. Join us.

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Find the full transcript here: https://www.lennyspodcast.com/the-rituals-of-great-teams-shishir-mehrotra-coda-youtube-microsoft/#transcript

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Where to find Shishir Mehrotra:

• Twitter: https://twitter.com/shishirmehrotra

• LinkedIn: https://www.linkedin.com/in/shishirmehrotra/

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Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• Twitter: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

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Thank you to our wonderful sponsors for making this episode possible:

• Coda: http://coda.io/lenny

• Flatfile: https://www.flatfile.com/lenny

• Eppo: https://www.geteppo.com/— Referenced:

• The Rituals of Great Teams Braintrust: https://coda.io/@shishir/join-the-rituals-of-great-teams-braintrust

• Bing Gordon: https://www.kleinerperkins.com/people/bing-gordon/

• Switch by Chip Heath and Dan Heath: https://www.amazon.com/Switch-Change-Things-When-Hard/dp/0385528752

• PSHE diagram: https://coda.io/@shishir/pshe

• Understanding Comics by Scott McCloud: https://www.amazon.com/Understanding-Comics-Invisible-Scott-McCloud/dp/1627652736

• Only Murders in the Building: https://www.hulu.com/series/only-murders-in-the-building-ef31c7e1-cd0f-4e07-848d-1cbfedb50ddf

• WandaVision: https://en.wikipedia.org/wiki/WandaVision

• Fidji Simo: https://twitter.com/fidjissimo

• Daniel Ek: https://twitter.com/eldsjal/

• Reid Hoffman: https://twitter.com/reidhoffman?

• Mamoon Hamid: https://twitter.com/mamoonha

• Quentin Clark: https://twitter.com/quentinclark

• Sarah Guo: https://twitter.com/saranormous

—In this episode, we cover:[4:13] Shishir’s background at Google and current role at Coda[7:53] How Shishir got on the board of Spotify[8:58] Black loops and blue loops and how Coda uses this internal diagram [9:52] The black loop is how a product is naturally shared[12:15] The blue loop is the emotional loop on why products are shared[14:55] Why you should think in loops instead of funnels[18:20] Mining for your business’s loops by looking at what you tell job candidates[24:37] Shishir’s upcoming book The Rituals of Great Teams [26:30] The 3 golden rituals of teams[27:10] Coda’s golden ritual: Dory and Pulse[31:29] Shishir’s most impactful rituals: Arianna Huffington’s reset, Gusto’s incredible hiring call, and Coinbase’s Rapids[40:38] How you find your own team’s rituals[42:50] How to change things when change is hard[45:01] Airbnb’s unique rituals[46:45] A backstory on YouTube, and valuing consistency over comprehensiveness[53:00] Eigenquestions: What they are, how to use them, and examples[59:05] One of Shishir’s favorite retired interview questions [1:03:11] How to evaluate talent, a story about YouTube, and breaking down PSHE[1:15:20] How to approach reference checks and what questions to ask[1:24:33] Favorite books[1:25:50] Favorite TV shows and movies[1:26:50] Favorite interview questions[1:28:44] Who in the industry Shishir respects as a thought leader[1:30:10] His go-to karaoke song[1:30:40] Where you can find Shishir— Production and marketing: https://penname.co/

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