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The Bottom Line

The Purple Pound

The Bottom Line

BBC

Society & Culture, Personal Journals, Business

4.6606 Ratings

🗓️ 24 June 2021

⏱️ 29 minutes

🧾️ Download transcript

Summary

The spending power of disabled people and their families - the so-called purple pound - is valued at £249 billion a year. So is there a competitive business advantage in designing accessible goods and services? Evan Davis and guests discuss, with examples ranging from haircare products to hotel rooms.

Guests

Sam Latif, Company Accessibility Leader at Proctor and Gamble Robin Sheppard, Co-Founder and President of Bespoke Hotels and Gavin Neate, Chief Executive and Founder of Neatebox

Producer: Lesley McAlpine Sound: Andy Garratt

Transcript

Click on a timestamp to play from that location

0:00.0

BBC Sounds, Music, Radio, Podcasts.

0:05.0

Hello and welcome to the programme.

0:07.7

And we're examining business, disability and design today.

0:11.0

The opportunity, and sometimes the cost,

0:13.7

of properly serving the market of people living with an impairment

0:16.6

that affects their ability to carry out regular day-to-day activities.

0:26.6

Now, the official UK figure for the numbers who are disabled is one in five, but that does use a very broad definition.

0:29.6

For example, it encompasses almost half of the pensioner population.

0:33.6

On narrower definitions, the figures lower, but on any measure,

0:36.6

it is a large and very economically

0:38.9

significant proportion of the population. Hence, there is a specific label given to the potential

0:45.0

spend that disabled people and their families have. The purple pound. So how purple is the

0:51.5

pound in the UK today? I have three guests who have compelling business

0:56.0

stories and we'll hear from each of them and we'll start by hearing how they became involved

1:00.0

in this specific area. My first guest, Sam Latif, company accessibility leader at Procter

1:06.5

and Gamble. Sam, give us the one sentencesentence introduction to Procter & Gamble.

1:12.1

Procter & Gamble was founded by an Englishman and an Irishman who started their soap-making

1:18.1

business in the US in the 1800s. Today we've got brands that live in your kitchens,

1:25.3

your bathrooms, utility rooms, such as fairy,, Orobee, Gillette, Pampers.

1:31.4

We're an international company operating in hundreds of countries around the world, serving

1:38.0

billions of consumers.

1:40.0

Now, Sam, how did you become involved in accessibility, becoming the company accessibility leader?

...

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