The Price and Value of Employees | Ep 272

The Game with Alex Hormozi

Alex Hormozi

Education, Entrepreneurship, Business, How To

4.9 • 4.8K Ratings

🗓️ 28 January 2021

⏱️ 32 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Protect the company at all costs. Today, Alex (@AlexHormozi) shares a story of an HR manager’s choices gone wrong, the two lessons he got from this moment, and what “value” really means when running a company.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(0:52) - HR role: not about making people happy, cautionary story.

(7:03) - Employees ≠ customers. The company is the customer.

(12:27) - Value: marketing/sales primary, operations secondary.

(21:00) - Company's value based on people. HR recruits talent, protects.

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Transcript

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0:00.0	Hey guys, love that you're listening to the podcast.
0:02.5	If you ever want to have the video version of this, which usually has more effects, more
0:06.6	visuals, more graphs, you know, drawn out stuff, sometimes it can help hit the brain centers
0:11.6	in different ways.
0:12.6	You can check out my YouTube channel.
0:13.6	It's absolutely free.
0:14.6	Go check that out if that's what you are into and if not, keep enjoying the show.
0:18.7	Your employees are not your customers, all right?
0:20.9	Your company is always your customer.
0:22.6	Number one, because the company balances the priorities of everyone, the shareholders,
0:26.7	the customers and the employees.
0:28.8	Welcome to the game where we talk about how to get more customers, how to make more
0:31.6	customers, how to keep them longer, and the many failures and lessons we have learned
0:34.9	along the way.
0:35.9	I hope you enjoy and subscribe.
0:37.9	What's going on everyone?
0:38.9	I wanted to, I'll probably make a couple of podcasts about my day yesterday, but it was
0:44.4	our quarterly meetup for our leadership.
0:47.5	And there was kind of, you know, there's a few kind of, I don't want to say teaching
0:50.4	moments, but moments where I was kind of able to transfer some of my, you know, more updated
0:54.5	beliefs about how a company should run that they were like, man, I wish we'd record
0:59.2	this.
	...

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