The Power of the Word No with Chris Voss
The Dad Edge Podcast
Larry Hagner
4.8 • 1.6K Ratings
🗓️ 27 September 2021
⏱️ 62 minutes
🧾️ Download transcript
Summary
Chris Voss is the former chief hostage negotiator for the FBI, the CEO and founder of the Black Swan Group, and is the best-selling author of the book titled Never Split the Difference: Negotiating as if Your Life Depended On It. Chris Voss has over 25 years experience as a negotiator for the FBI. He has been featured in TIME Magazine, Business Insider, Entrepreneur, Inc. Magazine, Fast Company, Fortune, Washington Post, Success Magazine, Squawk Box, CNN, and ABC News.
Today, we are going to be talking about the psychology of communication and negotiation. We are also going to be talking about why you want the person you're negotiating with to say no first instead of yes. Chris Voss is going to share with us how to make people feel safe, protected, and in control, and ready to move forward when they are given the space to say "no." He tells us that without action, an agreement is useless.
Voss also teaches us the three yesses in agreement situations - commitment, confirmation, and counterfeit. He's also going to go over the skill of tactical empathy. Tactical empathy is not sympathy, and it doesn't have to end in agreement. You being empathetic to someone in your life doesn't mean you agree with where they're at, nor does it equal sympathy. Voss also goes over how to use your voice tone and how people appreciate integrity despite the outcome of the discussion. He goes over the difference between someone telling you "you're right" versus "that's right." There is specific psychology that underlies the meaning in the tone of voice that Chris will be sharing with us today.
For the show notes and exclusive links mentioned in this episode go to https://thedadedge.com/337-2/
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Transcript
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| 0:00.0 | We are men, we are warriors, we are dads, dads with a purpose, dads with an edge. |
| 0:10.6 | We sharpen our skills so we can show up best for others. |
| 0:14.8 | We have one shot in life to be a dad. |
| 0:20.6 | Why not make it epic? |
| 0:28.0 | Gentlemen, what's going on? Welcome to the dad edge podcast. |
| 0:30.8 | I'm Larry Hagner, your host and founder of this show. |
| 0:35.1 | Buckle your seatbelt, tie your shoelaces and get ready to be trained on how to communicate |
| 0:39.4 | and negotiate by the most qualified man in the world. |
| 0:44.3 | Yes, that is Chris Foss. |
| 0:46.7 | So many of you guys have emailed me over the years asking me about our top 12 top shows |
| 0:54.1 | ever. |
| 0:55.4 | So I've gotten countless emails on this. |
| 0:58.1 | I've done over 750 episodes of dad edge podcast. |
| 1:01.5 | And what I can tell you is every single thing I've done over the years has been new. |
| 1:05.4 | And I've also realized by how many demands I've gotten on what are the top shows, what |
| 1:09.7 | has been most valuable to the audience, what do people get the most out of? |
| 1:13.4 | I really realized that not doing some replays every now and again was a huge disservice |
| 1:18.1 | to you guys. |
| 1:19.2 | And all I have to do is look at the downloads. |
| 1:21.4 | I can look at today's show on our YouTube channel that has the second highest views in |
| 1:26.3 | the hundreds of thousands of views of this show. |
| 1:30.6 | And I know exactly what it is that is most valuable to you guys. |
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