There's so much news happening around the world that we're somehow supposed to stay

on top of.

That's why we launched The Big Tick.

It's a daily podcast from Bloomberg and I Heart Radio that turns down the volume a bit

to give you some space to think.

I'm Wes Kosova, each weekday I dig into one important story and talk about why it matters.

Listen to The Big Tick on the I Heart Radio app, Apple Podcasts, or wherever you listen.

Good morning, this is Laura.

Welcome to the new corner office, the podcast where we share strategies for thriving in the

new world of work, where location and hours are more flexible than in the past.

Today's tip is to be your own receptionist or do other frontline work from time to time.

If you're in a leadership role at your organization, you probably take a broad view of your

organization's work.

You focus on the mission.

You ask about the bottom line.

Is your market share growing?

What are employee retention rates?

What new competitors have entered your space?

Questions like these are essential.

But sometimes, it can also be helpful to get down into the weeds so you can understand

the everyday experiences of your clients and customers.

One great way to do this is to fill in as the receptionist every now and then.

...