The most important skill that I have learned in business is something that took me years to home.

Actually, it took me years to even acknowledge or recognize it.

And then it took me another several years to hone.

And it made me realize that the most important skills in business and really, actually in life,

aren't about something that you can do.

They're not classically hard skills, like buttons to push, levers to move or meals to make, or anything that's sort of not technical.

To me, it's more about a skill in how one ought to work.

These are soft skills, right?

Like teamwork, problem solving, resilience, adaptability, the ability to listen.

And the long list of skills that impact our relationship, things like emotional intelligence.

These can all be, in my opinion, as much or more game changers than any hard skill.

In fact, they could be the difference in why someone would want to work with you either as a

teammate, a boss, an employee, an employer, a partner, a client.

And why would they want to do that with you instead of somebody else? So the most important skill that I've learned in business is empathy.

I think there's a lot of cultural buzz around this world right now for a good reason. I think largely

the business community in particular

has operated prior to the last few years in a world that was mostly empty of empathy.

I thought it was interesting to revisit this question in the light of my own experiences,

expanding on a recent question from my conversation with Gary V, you know, GV, Mr. Gary Vaynerchek,

in our last conversation, but his new book, which is called 12 and a half, leveraging emotional

ingredients necessary for business

success. I want to expand that because it's not just business success, other those great

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