Hello, I'm currently out of office.

An article I read recently said we're more relaxed and more productive after a good break.

So, I've gone to Barbados for a month for science.

Yours, Toby.

Take your holiday as seriously as British Airways holidays take your holiday.

Atul protected.

It's three minutes after ten you're listening to James O'Brien on LBC,

where we will dive straight into what is clearly one of the biggest issues of the moment

and kind of always is. I don't know. Can I confide in you? Is it too early in the week for me to

confide in you? I feel as if there's a destination to which we should all be heading this morning,

but I can't quite work out what the best route to it is. I want to talk about the NHS. I am, I'm afraid, always going to remind you

that when David Cameron became Prime Minister in 2010, patient satisfaction with the NHS was the

highest on record. Now the records don't go back to Queen Victoria's time, nor of course does

the NHS, but you take my point.

So there is political relevance to that observation, but not political point scoring, because

what has been done can usually, but not always, be undone, can't it?

Some of the elements of this conversation that we have already had together include the,

I think the widespread recognition that some of the heavy lifting with regard to reducing waiting

lists and setting the course, if you like, back towards the sort of patient satisfaction levels that

we had in 2010. So reducing the waiting list, improving the service, some of that heavy lifting is going

to have to be done by the private sector.

And here's an example of why I love my job, why I'm so lucky to have you in my life,

...