4.8 • 1.7K Ratings
🗓️ 16 November 2021
⏱️ 7 minutes
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In this video, Patrick Bet-David talks about finding your best customer.
Watch the full video: https://youtu.be/ENnfD2BTkzI
Suggested video: Customer Service Vs. Customer Experience: https://youtu.be/bL_D-qyva0c
The Three Most Important Skills in Sales: https://youtu.be/HZpE_TPxPT4
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0:00.0 | You know, very often salespeople and entrepreneurs do not fully know what makes a great customer |
0:04.2 | and a bad customer because all they think about when they think about a great customer |
0:08.0 | whoever made them the most money. |
0:09.2 | So today, I'm going to give you examples of three different customers, John who made you |
0:12.7 | $50,000 commission, Larry who made you $20,000 commission, Mary who only made you $5,000 |
0:18.5 | commission, but I'm going to share with you why Mary is your best customer as well as |
0:23.2 | what bad customers to stay away from. |
0:30.4 | So let's just start off by identifying what a bad customer is. |
0:33.1 | You know, we have the best customer, the worst customer, what makes a bad customer a bad |
0:36.4 | customer. |
0:37.4 | I've had tens of thousands of customers over the years and I've worked with a lot of |
0:39.8 | personalities and the moment I see trends of somebody potentially being a bad customer |
0:44.2 | I immediately have to make a decision whether I want to pour into this person or do I |
0:47.8 | have to pivot. |
0:48.8 | Here's some of the qualities. |
0:49.8 | See if you relate. |
0:50.8 | Number one, they're never happy. |
0:51.8 | No matter what you do for these bad customers, no matter what you ever do, they're never |
0:55.2 | happy. |
0:56.2 | Number two, they're too demanding. |
0:57.2 | Number three, it's a small payday. |
0:58.9 | Number four, they take up way too much of your time. |
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