meta_pixel
Tapesearch Logo
Log in
The Uncertain Hour

The liquid workforce

The Uncertain Hour

Marketplace

Government, News

4.82.2K Ratings

🗓️ 24 February 2021

⏱️ 40 minutes

🧾️ Download transcript

Summary

Over a quarter of the world’s largest employers don’t just make or sell products — they also rent out workers. Let’s talk about how we got here.

For even more of “The Uncertain Hour,” subscribe to our newsletter! Each week we’ll bring you a note from host Krissy Clark and explain some terms that have come up in our reporting. This week we’re looking at core competence.”

Transcript

Click on a timestamp to play from that location

0:00.0

Hey, it's Chrissy. This is the uncertain hour.

0:04.5

If you've been listening to our whole season, which if you're not, you should, you'll

0:08.7

know that the last few episodes have been about Jerry Baskas, a former janitor who was

0:13.6

not employed by the company whose name was on his uniform, or by the company's whose

0:19.3

office is he cleaned. At one point, most corporations, schools, churches had their own in-house

0:26.8

janitors who were their employees, not so much anymore. And on today's episode, we're

0:33.1

looking at how did that come to be, not just for janitors, but for so many people, which

0:39.6

is why uncertain hour producer Peter Bellanon-Rosen and I sat down with a guy named Brian

0:44.6

Pena.

0:45.9

And Brian told us how decades ago he worked beneath the bright fluorescent lights at

0:50.6

a 7-11 in San Diego.

0:52.4

You know, you want to learn about people? You know, that's a great job to learn about

0:56.7

people. Why do you say that?

0:58.8

Well, because you see people of all shape sizes and colors in different states.

1:02.3

It was the early 90s and Brian was paying his way through college, working the graveyard

1:06.1

shift at 7-11. He was majoring in economics, minoring and acting. So Brian was fascinated

1:11.9

with human behavior. And at 7-11, he got to see that up close.

1:16.6

We'd have the guy who had no teeth who would buy 17 cans of easy cheese every Tuesday.

1:21.6

Okay.

1:22.6

We had the guy who lived in back who would get donuts.

1:26.0

Plus that early morning dance were stoned kids in need of chilly dogs and slurpees, side-stump

1:30.8

nurses grabbing coffee on their way in.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Marketplace, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Marketplace and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.