The limits of Goldman and technology

After Hours

TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee

Hbr, Business/investing, Ideas, Mba, Economics, Professor, Business/management, News/business News, Management, News, Presents, Finance, Faculty, Harvard, Business

4.8 • 1.4K Ratings

🗓️ 26 October 2022

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

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Summary

Felix and Mihir consider the future of Goldman Sachs and the limits of technology in human interactions.

Transcript

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0:00.0	Ted Audio Collective
0:17.0	Welcome everyone, you're listening to after hours. I'm Felix. I'm here and it's just the two of us
0:22.6	Yes, I was just gonna say very spooky speaking of spooky. Yeah, Halloween week. Oh god
0:28.9	For the first several years when my girls would dress up. It was so easy. We just recycled these things
0:34.2	Yeah, it was just a question of who's gonna be red riding that that year and then for these last four or five years
0:39.3	We've been making costumes. Oh, so I will tell you we are in the middle of making bubble tea
0:45.3	Specifically Gong Cha bubble tea. Oh, so we'll see how it goes. Yeah, right now. It's all sackcloth and ashes
0:51.4	We'll see how it resolves itself. It's fascinating for me because they block our street. Uh-huh and every year
0:58.2	Just to see the variety of costumes. It's pretty great. How people dress up the care with which everything is done is such a joy
1:07.1	Speaking of scary things. What do you got?
1:09.7	Yes, really scary. I wanted to get your take on
1:14.2	AI and robots in consumer interactions and I have a set of experiences that I don't really know how typical they are
1:23.9	But I wanted to get your take on it. How should we think about what is happening right now on the technology front sounds great
1:30.6	What about you? What are you thinking about so Goldman Sachs is arguably the premier financial firm in the world and
1:37.4	Certainly widely respected in many many ways and David's almonds have been running it for about four or five years
1:42.5	And they just announced a whole bunch of new changes like ending their consumer banking effort and
1:48.2	Regrouping a bunch of their banking and trading and I thought it would be a useful time just to ask
1:54.5	What is he up to what is the industry up to what do we learn from these changes great? Let's do it
2:06.2	So we hear Goldman. Yeah for the last 40 years maybe longer
2:11.4	Goldman Sachs has been the premier financial firm in the world and
2:15.6	It's really striking how that reputation has been maintained what they've recently been doing is really interesting
2:21.1	So David Solomon is this kind of high-profile CEO. He has a side gig as a DJ
	...

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