The Human Toll of Instant Delivery

The Daily

The New York Times

News, Daily News

4.3 • 107.6K Ratings

🗓️ 26 November 2018

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

With the rise of online retailers like Amazon, consumers’ expectations about the speed of delivery have been transformed. A New York Times investigation examines the cost of that transformation. Guests: Jessica Silver-Greenberg, a business reporter for The Times; Tasha Murrell, a warehouse employee who shared her experience. For more information on today’s episode, visit nytimes.com/thedaily. This episode includes disturbing language.

Transcript

Click on a timestamp to play from that location

0:00.0	This is a paid advertisement from BetterHelp Therapy Online.
0:04.7	When you're at your best, you can do great things, but you can't be at the top of your
0:09.2	game all the time.
0:10.8	Working with a therapist can get you closer to the best version of you.
0:14.9	BetterHelp can provide access to over a thousand mental health professionals with a wide
0:19.0	variety of expertise.
0:21.0	Get 10% off your first month at BetterHelp.com slash daily pod.
0:26.0	From the New York Times, I'm Michael Weber.
0:33.0	This is the day.
0:40.0	Today, with the rise of online retailers like Amazon, consumers' expectations around the
0:47.7	speed of delivery have been transformed.
0:51.7	At Times investigation, examines the cost of that transformation.
0:58.7	It's Monday, November 26th.
1:09.4	October the 17th, 2017 was a hard day for me.
1:15.7	I started working and everything.
1:22.7	All of a sudden I started seeing co-workers running, screaming, crying.
1:27.0	I rushed to one of my co-workers.
1:28.8	I'm like, what's wrong with going on?
1:31.7	And they were like, Ms. Linda just fell over there in big box.
1:35.4	Ms. Linda just fell.
1:37.9	They told me that Ms. Linda was talking to the supervisor, telling him that she wasn't
1:42.5	feeling well that day.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from The New York Times, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The New York Times and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.