The Hidden Workforce That Helped Filter Violence and Abuse Out of ChatGPT
The Journal.
The Wall Street Journal
4.2 • 5.8K Ratings
🗓️ 11 July 2023
⏱️ 26 minutes
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| 0:00.0 | Hey, it's Kate. |
| 0:03.4 | Today our producer Annie Menoff is going to bring you a story. |
| 0:07.5 | It's about a little known part of the AI workforce, the people whose job it was to help filter |
| 0:13.8 | out references to violence and sexual abuse on what would become chat GPT. |
| 0:20.6 | Here's Annie. |
| 0:28.1 | My colleague Karen Howe covers artificial intelligence. |
| 0:31.8 | And earlier this year, she found herself doing an interview in a kind of unusual place. |
| 0:39.2 | We're currently walking through, what is this, a field? |
| 0:45.1 | Is this vegetables that people are growing? |
| 0:49.0 | Karen was in a vegetable patch on the outskirts of Nairobi, Kenya. |
| 0:53.4 | So I was there to meet this worker named Alex and we had originally planned to meet in |
| 1:00.4 | one of his friends' apartments, but there was construction work happening. |
| 1:03.4 | So we were looking for another place to record. |
| 1:07.0 | That's why they ended up in the veggie patch. |
| 1:09.8 | Do you want to describe more? |
| 1:11.8 | I'm seeing a lot of houses, some grasses, some people in our right side watching us. |
| 1:21.6 | So yeah, it's a perfect scenario to get this podcast going. |
| 1:29.8 | Karen wanted to talk to Alex Cairo because Alex helped make possible one of the most viral |
| 1:35.0 | tech products of all time, chat GPT, the AI chatbot created by the company OpenAI. |
| 1:43.5 | When you use chat GPT and it doesn't spit out hate speech or extreme violent or pornographic |
| 1:49.2 | content, |
| 1:50.6 | it's partly thanks to Alex and his colleagues in Kenya. |
... |
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