On today's show, we interview Ken Schmidt, the man responsible for helping to turn around

Harley Davidson.

How in the world did he fix a company stereotype as being the product of choice for thugs

and criminals?

How did he change people's perception about Harley Davidson, only building junk bikes?

How did he convince the dealerships to take their quality to the next level?

On today's show, Ken Schmidt explains why businesses that live by products will die by

their products.

He explains why most people don't fill out surveys, but we'll tell you how to improve

your product or service if you are physically standing next to them and asking them some

serious questions.

He explains why the vast majority of social media marketing is a complete and utter waste

of time.

He explains why meeting people's expectations is a direct path to extinction.

He explains why people are not loyal to products, people are loyal to people.

He explains why Harley Davidson does almost everything differently than everybody else,

all of this and much, much more during this one hour of power interview with Ken Schmidt,

the man who successfully turned around the Harley Davidson Motor Company.

Some shows don't need a celebrity narrator to introduce the show, but this show dies.

Two men, eight kids co-created by two different women, 13 multi-million dollar businesses, ladies

and gentlemen.

Welcome to The Thrive Time Show.

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