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The Boostly Podcast

The Grocery Concierge Changing the Game for Hosts!

The Boostly Podcast

Mark Simpson

Marketing, Entrepreneurship, Business

51.4K Ratings

🗓️ 8 June 2025

⏱️ 26 minutes

🧾️ Download transcript

Summary

🎙 Welcome back to the Episode 782 of Boostly Podcast! 🎙👋 Welcome to Boostly, where we give STR and MTR owners and managers the tools, strategies, and support to win more direct bookings — no fluff, no ads.💡 This video is part of our free training series to help you grow your short-term rental business and take control away from OTAs.In today’s Spotlight Series, we’re diving into one of the easiest guest-first upgrades you can offer: groceries delivered before your guests even arrive.Joining us is Connor Paton, CEO of Notable — the grocery concierge service designed specifically for short-term rentals. We explore how this upsell can boost your 5-star reviews, increase revenue, and help you stand out in competitive markets — all while making your guests feel instantly at home.This isn’t just about groceries. It’s about convenience, personalisation, and creating unforgettable moments. Whether you manage luxury villas or beach cottages, this episode is packed with ideas to elevate your guest experience and drive direct bookings.Let’s jump in.https://www.shopnoshable.com/

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Transcript

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0:00.0

Hi, welcome to the Boostly podcast. This is the podcast that gives host the tools, the tactics,

0:05.0

the training, most importantly, the confidence so you can go out there and get yourselves direct bookings.

0:10.3

Today's guest, we've got Connor Patton, he's the CEO of Notchable, the grocery concierge,

0:16.2

which is transforming guest experience. So stay tuned to listen how you can boost your reviews and also

0:23.7

importantly your revenue with this guest first upgrade. Welcome along Connor. Thank you for

0:28.5

joining me today. Thank you for having me. I'm excited to chat all things, short-term rentals,

0:33.2

upsells and whatever comes in between. Lovely, lovely lovely so what do you want people to take away from

0:40.0

this episode yeah i mean obviously there's a lot that we'll dive into but i can give like a brief

0:45.6

synopsis of of noshable but um i think one of the big takeaways that i'm going to talk about

0:51.0

that's not pertaining to just noshable but in general um is the importance of how you market your guest experience in upsells. And actually, rather than

1:00.0

just picking upsells like Nautable to offer, being a little bit more creative in the way you offer

1:04.2

them to guests based on your properties, ADR, based on the areas you're in, I think creativity

1:08.8

is one of the biggest differentiators for property

1:11.1

managers, especially in today's day and age where it's very, it's very democratized.

1:15.7

Like if you want to offer Noshable, there's lots of people who don't, but you could, right?

1:18.7

It's very easy.

1:19.9

And so I want to talk a little bit today and kind of have the takeaway be how you can actually

1:24.6

market upsells, drive revenue, better guest reviews by doing it in a creative

1:28.3

way that pertains to your market, to your operations, and kind of your unique value proposition.

1:33.5

So that's one of the big takeaways that hopefully at the end of this podcast, people will have

1:38.1

a better concept of an idea of where it's start going for their own operations.

1:43.4

100%. People want to be able to stand out. There's so much competition in many areas in the

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