The future of job interviews
Business Daily
BBC
4.4 • 816 Ratings
🗓️ 18 April 2022
⏱️ 17 minutes
🧾️ Download transcript
Summary
We’re looking at the future of the job interview in a world forever changed by the pandemic. Elizabeth Hotson asks whether video conferencing software will hasten the demise of the traditional face to face grilling. And we also find out how virtual reality and artificial intelligence can help level the playing field for candidates from disadvantaged backgrounds. Over a long and distinguished career in business, Heather McGregor, Executive Dean of Edinburgh Business School, has been on both sides of the desk - as interviewer and interviewee and she gives her take on how we’ll get jobs in the future. RADA alumna and confidence coach and trainer, Imogen Butler-Cole tells us how to put our best foot forward - over video conferencing. Christophe Mallet, founder and CEO of immersive soft skills simulator, Body Swaps, explains how technology can provide invaluable interview training to inexperienced candidates. Plus, Michael Platt, a marketing professor and neuroscientist at the Wharton School of the University of Pennsylvania explains why the interview could soon be redundant in some industries.
Presenter/producer: Elizabeth Hotson Image: A man sits at a table with lights pointing in his face; Credit: Getty Images
Transcript
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| 0:00.0 | Hello, this is Business Daily with me Elizabeth Hotson. On today's program, we're looking at the future of job |
| 0:09.3 | interviews. We'll be asking how you can put your best foot forward when you're staring into a |
| 0:13.7 | computer. In those moments where you're landing a key message, really make that connection with a |
| 0:20.3 | camera because the person that you're speaking |
| 0:22.7 | to, it's as if you're looking straight into their eyes. Could virtual reality help prepare |
| 0:29.2 | for one of life's most stressful situations? With VR and AI, we have a way to immerse you |
| 0:35.8 | safely in a simulation where you can practice those conversations. |
| 0:39.7 | Plus could different ways of thinking mean the end of the job interview entirely. |
| 0:44.3 | This is the next frontier in hiring to be able to go beyond the interview, |
| 0:50.8 | to go beyond the personality test and the IQ test. |
| 0:54.2 | That's all coming up on Business Daily from the BBC. |
| 1:00.3 | The coronavirus pandemic has changed many aspects of our jobs, not least the way we get |
| 1:06.0 | those jobs in the first place. Take interviews, for example. Zoom, Teams and other video conferencing software |
| 1:13.2 | were used by relatively few companies back in 2019, but they're now the normal way of hiring |
| 1:19.5 | people. And for months, they were the only way interviews were done. Which makes you think, |
| 1:25.6 | do we even need traditional face-to-face interrogations anymore? |
| 1:29.6 | Why not just save the time, effort and money and do everything remotely? |
| 1:34.0 | It's a question I put to Heather McGregor, Executive Dean of Edinburgh Business School, |
| 1:38.4 | which is part of Harriet Watt University. |
| 1:40.9 | Over a long and distinguished career in business, |
| 1:43.6 | she's been on both sides of the desk as interviewer and interviewee. |
| 1:48.0 | 85% of communication is non-verbal. And so it depends on the level of risk that the employer wants to take as to the methodology that they will use for the interview. |
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