The Essentials: Retaining Talent

Women at Work

Harvard Business Review

Hbr, Entrepreneurship, Business/management, Careers, Progress, Harvard, Business/entrepreneurship, Workplace, Human, Management, Resources, Gender, Women, Business, Business/careers, Equality

4.8 • 1.5K Ratings

🗓️ 4 April 2022

⏱️ 38 minutes

🔗️ Recording | iTunes | RSS

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Summary

Advice from a manager at Google whose full-time job is finding solutions to the problems that make employees want to quit. She shares what to say and do when a valuable team member seems to have one foot out the door. We also discuss the types of proactive conversations about career paths and compensation that managers should have with their people to keep them from being poached.

Transcript

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0:00.0	Once your business gets to a certain size, the cracks start to emerge.
0:05.4	Things you used to do in a day take a week.
0:08.3	You deserve a customized solution, and that's NetSuite.
0:12.8	Learn more when you download NetSuite's popular KPI checklist,
0:16.9	absolutely free at NetSuite.com slash women at work.
0:21.2	That's NetSuite.com slash women at work.
0:26.4	When I look back on my career, I had one high potential employee come to me.
0:33.2	He had worked for me for about two years, and he came to me and he said,
0:36.4	I believe in him, I'm going to Facebook.
0:38.4	I remember at the time, he had such a cool job.
0:41.2	I thought he was super happy, and he showed up and he was like,
0:44.8	I got this job and moving to California.
0:47.8	I was a new supervisor, and I did nothing.
0:50.8	I was surprised by it, and I just let him go.
0:54.0	I mean, I looked back on that moment, and I'm like, what was I thinking?
0:57.7	I didn't call HR.
0:58.9	I didn't even look at what was at my disposal.
1:01.6	I see it. I understand.
1:03.5	If you're not necessarily equipped with the tools as a manager,
1:06.7	or how to have those conversations, it's tricky.
1:08.9	It's hard. You don't know what to say.
1:10.7	You don't know where to go.
	...

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