The Essentials: Making Sound Decisions

Women at Work

Harvard Business Review

Entrepreneurship, Workplace, Business/management, Business/entrepreneurship, Progress, Resources, Gender, Equality, Business/careers, Women, Hbr, Careers, Management, Business, Harvard, Human

4.8 • 1.5K Ratings

🗓️ 30 January 2023

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

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Summary

A dentist joins Amy Gallo to ask a behavioral scientist about the fundamentals of sound decision making: when to use a process, how to handle resistance to a call you’ve made, and making peace with a tough call.

Transcript

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0:00.0	Yeah, I had to chuckle when he said that I'm an expert in decision making.
0:08.9	I am.
0:09.9	I mean, yes, this is what I study, but I am very indecisive.
0:16.7	So yeah.
0:17.7	Well, and actually I will just say I identify someone who's indecisive too and I understand
0:21.9	you do as well, Ton.
0:23.2	Yeah.
0:24.2	100%.
0:25.2	Basically three indecisive people trying to figure out how to make good decisions.
0:29.7	This is the perfect setup.
0:35.2	You're listening to Women at Work from Harvard Business Review.
0:38.2	I'm Amy Gallo.
0:41.8	Tanya Sue Maiestes is a dentist who has been directing a community clinic in New Mexico
0:47.3	near the Mexican border for the last few years.
0:50.8	Working in the public health setting, patient finances are definitely at play.
0:55.0	Oftentimes we have to be a little bit creative and innovative with the procedures and the
0:59.3	treatment that we deliver.
1:01.2	Tanya embraces the challenge.
1:03.5	She also recognizes the care and skill required to make sensible decisions for her patients
1:08.7	and staff.
1:10.4	One aspect of decision making that she's looking to get better at is how she analyzes
1:14.5	the options and then communicates them.
	...

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