I felt like I had symptoms about two weeks prior and it was just concerned about having

to have an emergency through the hospital during the pandemic, but because I knew the appointment

hadn't yet been fully flat out canceled yet, I was like okay I'm just going to ride this out.

Two weeks before Dia Suhossing had a previously scheduled doctor's appointment in April,

she started experiencing some pain in her side. But with concerns of COVID-19 cases over running

hospitals, Dia was faced with a question many of us are asking right now. Should I still go in

to see my doctor? Today we'll talk about when to seek care, not related to COVID-19,

and how doctors and hospitals are reaching their patients from a distance. I'm Dr. Sanjay Gupta,

CNN's Chief Medical correspondent, and this is coronavirus, fact, for suspicions.

Running and being dehydrated and having a significant cramp on your side.

At the beginning of April, in the middle of this pandemic, Dia Suhossing began having some pain.

At first, she didn't know what it was. Oh, maybe I just slept funny, or you're sometimes

you're like oh, maybe I'm just sitting in a weird spot because we're all doing a lot of Zoom.

I'm trying to get cozy for those, but I'd had it for a while and I had it for a few days.

Then Dia began to recognize the symptoms. She has a history of kidney stones and realized

that that would explain the pain. Fortunately, Dia was scheduled for a routine ultrasound on April

15th because she was nervous about COVID-19. Dia initially wasn't sure if she should go in for

her appointment. So she called the hospital and spoke to a nurse about what they were doing to

keep patients safe. She talked about general precautions that the hospital had in place.

So there are checkpoints. They have less entrances open. There is that basic medical screening.

So have you traveled? Do you have a fever? Do you have a new cough?

After speaking with the nurse, Dia decided to go in for her appointment. So on April 15th,

...