Most people think of 911 dispatchers as people who are simply taking phone calls,

albeit potentially very high-stress phone calls.

That is part of the job.

It's a huge part of the job and the absolute basis of the majority of dispatch and police work.

The call comes in.

Police gets sent to the scene.

What most people don't get to hear much of is what happens even further behind the scenes.

The piece that is not as highly publicized,

but is generally much more difficult than

taking even those stressful calls. And that piece is doing the radio dispatching. In this episode,

I'm going to highlight and talk about the actual dispatch end of dispatching, where police are notified of an incident and given all the details, where pursuits are put out, where dozens of traffic stops are started, and where every other call that requires police to respond are aired.

And also, in this episode, we'll be all about Austin.

Welcome back to Music City 911.

Thank you. I'm going to do things just a little bit different.

I'm going to do things just a little bit differently in this episode.

Normally, if I have some sort of police audio, I want to get the main stuff and that's about it.

While I leave the actual content unedited, I will drop some of the silent bits to save some time.

Of course, I want the show to be as engaging as possible, but sometimes, like this episode,

the silence needs to be kept in.

The reason I'm doing it here, it's the same reason I leave the 911 calls whole.

I want you to feel like you're in that dispatcher's chair.

Behind that headset and facing a wall of computer monitors, all while not knowing what is going on out in the field a lot of times, waiting for that next transmission and always hoping it's not something bad.

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