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The Bottom Line

The discounters

The Bottom Line

BBC

Personal Journals, Business, Society & Culture

4.6615 Ratings

🗓️ 4 July 2019

⏱️ 28 minutes

🧾️ Download transcript

Summary

Poundland, Lidl, B&M Bargains and Primark are thriving successes on the High Street, while more mainstream retailers have seen their profits hit. Just how do the discounters keep their prices so low? Keeping the business model simple, supply chains lean and costs down are key parts of the story.

Guests: Barry Williams, Managing Director of Poundland Simon Arora, Chief Executive, B&M Bargains Catherine Shuttleworth, Chief Executive of Savvy Marketing

Transcript

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0:00.0

BBC Sounds, Music, Radio, Podcasts.

0:04.9

Hello and welcome to the programme.

0:07.1

From the olden days of Woolworths and Quick Save, which ultimately failed,

0:11.7

to the Aldis and Liddles that populate our high streets today,

0:14.6

there has always been an appeal to the retail model of cheap and cheerful, or pile them high.

0:19.8

But never have discounters

0:21.7

seem to exert so much pressure on mainstream retailers as now. Can any consumers shopping around,

0:28.2

or maybe broke consumers? Something has happened. Maybe the discount retailers have refined

0:33.2

their models to better compete. Well, today we want to look at why the apparently flourishing end of the high street

0:39.1

is the cheap one.

0:40.4

I've got three guests who know this field extremely well, so let us meet them.

0:44.5

And first up is Barry Williams, managing director of Poundland.

0:48.3

Now, Barry, for the few people who've never been into a Poundland, just describe now what the

0:53.8

story is.

0:55.9

Well, pound land's a variety, fixed-price discount retailer.

1:00.0

So what that means is we're a discounter and we sell the vast majority of our products for, would you believe, a pound?

1:05.4

We operate in over 800 shops up and down the length of the UK, Republic of Ireland.

1:12.4

We have small but exciting businesses in Spain and in Poland, 18,000 colleagues work in the business and we serve

1:18.4

7 million happy customers a week. It's a properly sized business. You said almost everything is

1:23.4

at a pound, exactly how much is it a pound and what else have you got that isn't at a pound?

1:27.4

Yes, we operate currently three price points so 85% of our range is offered at a pound and then we

1:33.9

offer some selected different products at two pound and five pound but it's all round number prices

...

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