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Business Daily

The Death of the Job Interview

Business Daily

BBC

Business

4.4816 Ratings

🗓️ 27 July 2018

⏱️ 18 minutes

🧾️ Download transcript

Summary

Can AI takeover from the traditional job interview? Ed Butler speaks to Tomas Chamorro-Premuzic, professor of business psychology at University College London and chief talent scientist at Manpower, about the shortcomings of the traditional interview, and to Kevin Parker, CEO of HireVue - a firm that employs artificial intelligence to conduct remote video interviews for major companies. And Victoria McLean, boss of CityCV, defends the face-to-face interview.

(Photo: A robot job interviewer, Credit: Getty Images)

Transcript

Click on a timestamp to play from that location

0:00.0

Hello, I'm Ed Butler and welcome to Business Daily from the BBC World Service.

0:09.2

Today, a message for recruiters everywhere.

0:12.0

Stop all these face-to-face job interviews.

0:14.7

They're not working.

0:15.5

The point is to actually evaluate people's real potential knowledge and expertise.

0:22.2

And stuff like chemistry, like ability, charisma, charm usually get in the way of that.

0:28.7

Yes, we're considering the humble job interview today

0:31.4

and talking to the guy who says that computers can do it much better.

0:35.3

They can even read our charm.

0:37.3

We'll create an artificial intelligence layer that looks at the word usage computers can do it much better. They can even read our charm.

0:43.1

We'll create an artificial intelligence layer that looks at the word usage, inflection, and things like that,

0:49.4

but also looks at the way we express ourselves with our facial content, smiling, furrowed, brow, those sorts of things.

0:58.4

That's to come on Business Daily from the BBC. So there'll be a whistle to start, a whistle at the end of five minutes, there's then 30 seconds,

1:04.3

another whistle to start the next five minutes, and we will finish in an hour's time.

1:13.1

The sound there of a recent recruitment event.

1:16.7

Female executives rushing around a room trying to get noticed by prospective employers.

1:25.6

This so-called speed dating recruiting exercise is an unusual project designed for female executives returning to work after a long maternity leave,

1:34.8

and it's just one of a number of strategies that firms are resorting to these days to disrupt the perceived inadequacies of the regular job interview process.

1:44.4

That's the thing, you see.

1:45.7

Lots of people now seem to think the old-fashioned sit-down chat

1:49.8

just isn't how bosses ought to be hiring.

1:53.6

If they are highly structured, if we use a standardise scoring key,

...

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