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The Journal.

The Computer Glitch That Caused Nearly 1,000 Convictions

The Journal.

The Wall Street Journal

Business News, Daily News, News

4.25.8K Ratings

🗓️ 23 January 2024

⏱️ 22 minutes

🧾️ Download transcript

Summary

Between 1999 and 2015, some 983 people were convicted for stealing from post offices in the U.K. Some people ended up in jail. At least four died by suicide. Turns out, it was a computer glitch. WSJ’s Max Colchester explains how one TV series helped bring their stories to light— and to justice. Further Reading: - Nearly a Thousand People Were Convicted of Stealing Over Decades. It Was a Computer Glitch. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

For the past few weeks, a TV show has taken the UK by storm.

0:10.0

It's not a period drama like Downtown Abbey or a reality dating show like Love Island.

0:18.0

Instead, it's a TV series about the post office.

0:22.0

Joo. about the post office. How did the post office money get lost?

0:27.0

What is it you've been doing wrong?

0:30.0

I don't know either. I have no idea. Oh I don't want to cry.

0:37.0

Mr Bates versus the post office tells the story of a real life injustice

0:42.8

that ruined thousands of lives across the UK.

0:46.9

It is the biggest miscarriage of justice

0:50.4

in modern British history. That's our colleague Max Colchester.

0:55.0

Over the space of a decade and a half,

0:58.0

people who manage these small post offices

1:02.0

were accused of various crimes including theft and over 200

1:07.0

them went to jail and it turns out that the reason they were found guilty was because of a faulty computer system.

1:18.0

And so their accounts showed a deficit when they shouldn't and they were accused essentially of stealing that money.

1:27.0

Many of the postmasters who were affected were driven into bankruptcy.

1:31.0

At least four people took their own lives. Now, thanks to the TV

1:35.8

show, their stories are resonating with millions of people for the first time and is

1:40.7

forced a reckoning on one of the country's biggest public institutions.

1:47.0

Welcome to the journal, our show about money, business, and power.

1:51.0

I'm Jessica Mendoza. It's Tuesday January 23rd.

1:57.0

Coming up on the show, the TV drama putting a spotlight on a UK scandal. Is your bank at home in three markets or 53? With on the ground specialists in over 50 markets,

...

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