The Bridge Between Feedback And Coaching - Part 1

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.6 • 1.4K Ratings

🗓️ 24 July 2017

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

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Summary

Part 1 of our guidance on how to guide or help a direct when feedback doesn't work and coaching isn't necessary.

Transcript

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0:00.0	Welcome to Manager Tools.
0:02.0	The Bridge Between Feedback and Coaching.
0:05.0	Part 1.
0:06.0	Here we go.
0:08.0	This cast answers these questions.
0:10.0	What do I do when a direct doesn't know how to make a change?
0:13.0	How can I help with direct who needs more than feedback but less than coaching?
0:17.0	How can I give simple guidance to directs without becoming a coaching process?
0:22.0	Well if you want answers to these questions and more,
0:24.4	keep listening.
0:27.4	Okay, Mark, I've got a problem.
0:29.6	I got it direct, giving feedback a few times.
0:33.0	And it's not working.
0:35.0	He's not changing or at least not changing sufficiently that I'm happy with.
0:39.0	Right.
0:40.0	He may very well be changing, which is what the feedback model asks for, but you're still,
0:45.0	he's changing his behavior, but we're still not getting the results we want.
0:47.8	Yeah, I think he's struggling a little bit with what to do.
0:50.5	But it's not one of those things that I think the coaching model makes sense.
0:54.0	The coaching model seems a little much for the change I'm trying to get here.
0:59.3	So there's something there's something between feedback and coaching, I think.
1:05.7	Yeah, you've given a couple of bits, and you're thinking, gee, I don't,
	...

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