The big impact of small interactions
On Point with Meghna Chakrabarti
WBUR
4.3 • 3.9K Ratings
🗓️ 27 November 2025
⏱️ 39 minutes
🧾️ Download transcript
Summary
A stranger holding the door open for you. A friendly wave from a neighbor. An angry driver cuts you off. The new book "The Social Biome" reveals how 'everyday communication connects and shapes us.'
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Transcript
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| 0:00.0 | Support for WBUR comes from MathWorks, creator of MATLAB and Simulink Software for Technical Computing |
| 0:07.2 | and Model-based Design. MathWorks, accelerating the pace of discovery in engineering and science. |
| 0:13.6 | Learn more at MathWorks.com. Support for WBUR comes from Is Business Broken, A podcast from the Marotra Institute at Boston |
| 0:22.8 | University that explores questions |
| 0:24.9 | like, why is innovation in |
| 0:26.6 | healthcare so hard? Is ESG |
| 0:29.1 | just greenwashing? And, of course, |
| 0:31.4 | is business broken? Listen, |
| 0:33.6 | wherever you get your podcasts. |
| 0:36.6 | WBUR Podcasts, Boston. |
| 0:45.0 | I was on a plane last month, heading from Boston up to Canada, connecting flight in Toronto, |
| 0:52.2 | and do not ask me why, but the flight was two hours late departing from Boston. |
| 0:59.3 | If it had been on time, my daughter and I would have had a couple of hours to chill in our Toronto layover, but no. |
| 1:08.0 | So the flight lands in Toronto, and of course I am nervously staring at my watch over and over and over again. |
| 1:15.8 | So my daughter and I decide to get up as soon as the seatbelt light turns off and push ahead as many aisles as we can, as many rows as we can. |
| 1:27.1 | Now, I know, I know, trust me, I know this is not normal de-planning etiquette. |
| 1:33.0 | So every row we passed, I said, I'm sorry, so sorry, we've got barely 25 minutes to catch our connection. |
| 1:41.2 | Sorry, I'm so sorry, can you please let us through? |
| 1:45.2 | Unfortunately, |
| 1:51.6 | there is an unspoken camaraderie, right, formed by the horrors of coach class flying. |
| 1:55.8 | So most people were super understanding, which gave me hope. |
| 2:07.6 | And then, man, all of a sudden, a man gets up and stands right in between me and my daughter. |
... |
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