4.2 • 3.5K Ratings
🗓️ 10 October 2025
⏱️ 38 minutes
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A stranger holding the door open for you. A friendly wave from a neighbor. An angry driver cuts you off. The new book "The Social Biome" reveals how 'everyday communication connects and shapes us.'
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| 0:00.0 | Support for this podcast comes from Is Business Broken, |
| 0:03.5 | a podcast from the Mayrotra Institute at BU Questrum School of Business |
| 0:07.6 | that asks the thorny questions necessary for this moment. |
| 0:11.6 | Follow Is Business Broken and stay tuned for new episodes this fall. |
| 0:17.0 | WBUR Podcasts, Boston. |
| 0:31.9 | I was on a plane last month heading from Boston up to Canada, connecting flight in Toronto, |
| 0:38.9 | and do not ask me why, but the flight was two hours late departing from Boston. |
| 0:47.3 | If it had been on time, my daughter and I would have had a couple of hours to chill in our Toronto layover, but no. |
| 0:55.5 | So the flight lands in Toronto, and of course I am nervously staring at my watch over and over and over again. |
| 1:02.7 | So my daughter and I decide to get up as soon as the seatbelt light turns off and push ahead as many aisles as we can, as many rows as we can. Now, I know, I know, trust me, I know this is not |
| 1:10.6 | normal de-planning etiquette. So every row |
| 1:14.5 | we passed, I said, I'm sorry, so sorry, we've got barely 25 minutes to catch our connection. |
| 1:21.5 | Sorry, I'm so sorry. Can you please let us through? Unfortunately, there is an unspoken camaraderie, right, formed by the horrors of |
| 1:30.9 | coach class flying. So most people were super understanding, which gave me hope. And then, |
| 1:39.2 | man, all of a sudden, a man gets up and stands right in between me and my daughter. |
| 1:49.0 | Now, I usually do not care. |
| 1:50.4 | I really genuinely do not care how a person looks, |
| 1:53.5 | but this guy, 70-something, holier than thou affect, |
| 1:58.9 | he turns and says to me in an arch voice, we let people in rows |
| 2:04.5 | ahead of us get off first. And then he proceeds to very slowly pack his small bag, not because he was |
| 2:16.3 | infirm, mind you, but because... |
| 2:18.3 | I don't actually know why, but he's just a jerk, okay? |
... |
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