Hey everybody, this is Sophie, this is Big Mama.

Hey everybody, it's Melanie, it's Big Mama.

Melanie's back with her new and improved internet.

I am, I have a fancy new modem, it's very fancy, it's a Motorola, so you know it's got to be good.

That's right, Motorola, I believe, is a pioneer in the area of modems.

I think so, I think so, I don't really know, but I kept telling them, see, for three years I've been saying, I think it's the modem.

I think something's wrong with the modem, and finally that guy said, here's a business level modem, and so he said, I'll give it to you for free.

It's normally $100, and I said great, and then he gave me the, I mean our past code, I couldn't even begin to tell you.

It's about 146 characters long, so if anybody comes to visit, I don't know that I'll be able to help you connect our internet.

I know, it works for me.

I was going to say that, that makes it very convenient for guests.

Well, he told me that he can't reset it, but if I would call into their customer service, they could reset and reprogram the whole thing for me, but I'm not even going down the road.

I don't even care.

I would like to point you back to one day.

Was that about a week and a half ago when you called me almost in tears?

It was the worst.

It was the worst.

Remember, well, because we went on, okay, so I'd called AT&T, I did all my reset the modem, blah, blah, blah, the wet versus the WPA, and all this kind of password stuff.

And then members, they were, she was like, that should fix your problem, and then I called you and I checked, cut us off in like two seconds.

I was a low point for me.

It was a low point.

It was a low point.

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