meta_pixel
Tapesearch Logo
Log in
The Boostly Podcast

The Best Personalisation Tricks To Stay At The Top OF Your Guest Minds

The Boostly Podcast

Mark Simpson

Marketing, Business

5.0302 Ratings

🗓️ 31 October 2022

⏱️ 36 minutes

🧾️ Download transcript

Summary

Welcome to Boostly Podcast Episode 507. In this podcast episode I will be talking with Kierra Castle about her journey to becoming a coach for hospitality hosts. Want to gain trust from your customers? Check out www.boostly.co.uk/trust 00:00 Intro 01:33 Daniela Introduction 02:51 What people can expect 08:29 learned the local area 13:18 how do you build up a good rapport with guests? 17:33 How important is social 20:06 Advice for bringing personality to business 24:24 Digital guidebook feedback 31:01 Quickfire questions 34:10 Outro • https://Boostly.co.uk • https://Boostly.co.uk/5steps • https://instagram.com/boostlyuk • https://Boostly.co.uk/guidebook • https://Boostly.co.uk/website • https://Boostly.co.uk/podcast

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome then to the latest episode of the Bruce Lee behind the host podcast.

0:04.4

The podcast that gives you the tools, the tactics and the trainings to take

0:07.4

power back from the online travel agents and get you more direct bookings.

0:11.5

Today, we're going to be interviewing one of the biggest characters in

0:15.2

hospitality that I've had the pleasure to meet in the last few years.

0:18.6

And I'm excited to introduce her.

0:20.3

But first, just quickly, we're just going to share a quick win from the hospitality

0:24.1

community. One of the members in there, Lin Radford,

0:28.8

who is a team, Bruce Lee member and a hospitality member, she is,

0:33.4

she's going to take the dive into managing directly, taking the power back

0:38.5

from a management company and implementing some of the trainings that she's

0:43.0

learned to get more direct bookings, which is really cool.

0:46.2

So if you can, just wish her good luck in the comments with me.

0:50.3

So good luck, Lin and we wish you all the best with that.

0:54.0

Let's know how you get on.

0:55.8

So today on the behind the host podcast, we're shared,

1:00.0

we're sharing it with Daniella Darin, who's the CEO and founder of

1:04.5

Skull Apartments, Marbella Holidays.

1:07.4

And I'm really excited to dive into her business today,

1:10.6

which is going to be sharing some of the personalization tricks that she uses,

1:14.8

which has helped her to remind, remain top of mind with her guests.

1:19.2

She scaled over 200 units in Spain and listen in as you're going to get

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Mark Simpson, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Mark Simpson and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.