The Art of Supercommunication: Unleashing the Power of Connection with Charles Duhigg

The Science of Success

Matt Bodnar

Entrepreneurship, Education, Social Sciences, Science, Self-improvement, Business

4.6 • 1.1K Ratings

🗓️ 28 March 2024

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this enlightening episode of "The Art of Supercommunication: Unleashing the Power of Connection," we dive into the transformative power of communication, exploring it as the ultimate superpower that can redefine our relationships and interactions. Our journey takes us through the nuances of the three critical conversations we engage in: practical, emotional, and social, uncovering how an understanding of these layers is crucial for meaningful connections. With vivid examples ranging from a jury room's tense deliberations to the high-stakes world of international espionage and the delicate conversations in medical offices, we illustrate the potent combination of skills required to navigate and influence these interactions effectively. We delve into the Matching Principle, a strategic approach to identifying the type of conversation you're in and aligning your communication style accordingly. Through discussions on looping for understanding, asking deep, impactful questions, and the importance of laughter and active engagement, we reveal communication not just as an art but as a learned skill accessible to anyone—even those who feel awkward or out of their depth in social situations. This episode is an indispensable guide for anyone looking to harness their communicative potential, transform their interactions, and master the secret language of connection.

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Transcript

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0:00.0	Welcome to the Science of Success. Introducing your host, Matt Bodner.
0:10.0	Charles, welcome back to the science of success.
0:14.0	Thanks for having me on. I really appreciate it.
0:16.0	Well, it's great to have you back. I'm really excited and you know we were talking about this in the
0:20.0	pre-show too, but to me I really love the theme of super-communicators and I am a huge
0:26.4	proponent of the lifelong journey of mastering communication skills and to me having somebody of your talent investigate that and dig in and find
0:35.4	some awesome case studies examples in science to say hey here's how you can be a better
0:39.0	communicator really gets me excited so I'm pumped about book. And I want to hear what inspired you to dig into that topic.
0:46.2	Yeah, so a lot of this came from, you know, with the previous book I had written, the power of habit was,
0:51.2	I started writing it because I wanted to figure out how to improve my own
0:54.9	habits right? Like if I'm so smart why is it so hard for me to go running in the morning or
0:59.3	to lose 10 pounds and this was very similar that I had a couple of experiences where I realized I was not as good at communication as I thought I was and I'm a journalist I'm supposed to be a professional
1:10.0	communicator. They made me a manager at work at the New York Times and I was really good at
1:15.2	like the logistics part of the job and terrible at managing other people, like just terrible at
1:20.5	communicating with them, terrible at hearing what they were trying to tell me.
1:23.8	And then I would come home and this thing would happen again and again at home
1:27.5	where I'd come home after a long day.
1:29.9	I'd be kind of exhausted.
1:31.3	I would be upset.
1:32.2	I would start complaining to my wife about you know my
1:34.8	boss is a jerk and my coworkers don't appreciate me and X and Y and Z and she very reasonably
1:41.8	would say well what you know why don't you take your boss to lunch and get to know each other a little bit better?
	...

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