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Jack Armstrong and Joe Getty.

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So I was test driving some Teslas the other day, and everything that comes out of Silicon Valley, they're trying to get away from human beings as much as possible and have everything be online or an app.

We all know that.

And for some stuff that works, but not everything, and maybe someday all will work, but it's not there yet.

And it's driven me crazy as a Tesla driver that you can't get a hold of a human being ever. It's just impossible if you actually

have a question about something. You can do all kinds of really cool things. Like I can, you know,

I can go in and order a car the way I want it and have it delivered to my home, like in a couple of days without

ever talking to anybody or everything you do online and the paperwork.

I mean, so many service appointments, all kinds of stuff that's just amazingly efficient.

But like if you have a question outside of that, you can't talk to a human being.

Yeah, well, I tell you what, this is a strictly apocryphal

tale made up from my fertile imagination but say you had a i don't know a company series of companies

that eliminated like all their hr people and you had a portal instead you had a website

...