There are certain things that if you're working with other people that you

should know and do and be and these things seem obvious and you know if if it's

not you they are obvious but when we make the mistake oh we bring up the

circumstances and how it's someone else's fault and this is not a beat you up

episode this is a let's think about this episode what I mean by that is take

these things that we talk about in the interview today in discussion and ask

yourself am I a hundred percent on all of these I'm not I'm pretty good you

know but we all make mistakes we're all in process but these are the things

that everyone else expects when they're dealing with somebody else and the

worst thing you can do and everybody does it most people do it almost everybody

is they come up with an excuse or even worse a lie you know the lies oh I got

into a car accident oh the traffic was awful oh there was a breakdown all I

had to help Nana with something and the other person knows you're lying and I

deal with people all day and 99% of them are fantastic but when somebody drops

the ball they forget to add something to their calendar they change their

mind instead of being honest and just saying that or you know being honest

and telling me why they lie and and it's so obvious not maybe because I've

been in sales my whole life that you hear it over and over again and you're

like yeah yeah yeah right and then you feel bad not being empathetic with that

oh what if they're not lying okay what if they're not let's get into this and ask

yourself through this whole discussion how good are you at this are you at a

hundred yet 90 if you're not at least to 90% on all of these and some are much

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