TechStuff Classic: The Circuit City Story Part 2
TechStuff
iHeartPodcasts
4.3 • 1.9K Ratings
🗓️ 4 August 2023
⏱️ 52 minutes
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Summary
Once the Wards Company, Circuit City really established its identity decades after it was founded. How did the company grow and ultimately die, and what comes next?
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Transcript
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| 0:00.0 | Welcome to Tech Stuff, a production from iHeartRadio. |
| 0:08.8 | Hey there and welcome to Tech Stuff. |
| 0:13.8 | I'm your host Jonathan Strickland. |
| 0:16.0 | I'm an executive producer with iHeartRadio and how the tech are you? |
| 0:20.6 | So last week, this is a Friday, so we're doing a tech stuff classic episode first get that |
| 0:24.8 | out of the way, but last week we started the circuit city story with part one. |
| 0:31.1 | This week, we shall conclude the circuit city story with part two. |
| 0:36.5 | This episode originally published way back on February 8th, 2017. |
| 0:43.1 | Enjoy. |
| 0:45.0 | So in 1984, Alan Wirtzel really concentrated on implementing a new plan based off the |
| 0:51.4 | success of the circuit city super store concept that originally was just called the |
| 0:56.3 | Ward's loading dock. |
| 0:58.2 | Now that plan involved creating an almost cookie cutter approach to store space. |
| 1:03.3 | And if you've ever been to more than one circuit city during its heyday, you probably |
| 1:07.6 | noticed the layout was remarkably similar, probably almost identical and that was by design. |
| 1:15.0 | Wirtzel, my experiment would change that one location just to see how they would do |
| 1:20.3 | and then perhaps implement some changes across the board, but by and large, they remained |
| 1:25.4 | almost identical. |
| 1:27.3 | Now the store layout embodied some of the same sales philosophies that Samuel had established |
| 1:33.4 | back when he had first started the Ward's company. |
| 1:36.5 | You might remember in that last episode, I talked about how he used various manipulation |
| 1:41.2 | techniques to increase sales, not in a way to be dishonest or to otherwise trick a customer |
... |
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