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TechVibe Radio

Tech Vibe Radio

TechVibe Radio

Audacy

Technology

2.01 Ratings

🗓️ 20 July 2019

⏱️ 43 minutes

🧾️ Download transcript

Summary

Tech Vibe Radio 7-19-19

Transcript

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0:00.0

Audrey, this summer has been pretty amazing for us.

0:03.0

You know, we've been taking the show on the road as we always do with our TechVive neighborhood. For a while. For a while. How many? A couple of years. A couple of years now. And we have landed in the latest Xfinity store with Comcast to do the show. So we're actually here on the floor with all these really cool products around us. I kept thinking, like... I know, let's hurry up and do the show so I can go play. You've got your eye on a couple of things. I know. I want that locking door system. But for us, we like taking the show on the road to get in the scene. He gives us a new energy, and we get to tell some great stories. And we are completely hanging out with Comcast. have bob grove hanging out with us to kind of kick this whole schi-bang on so

0:41.4

bob thanks for first off inviting us into your new store here in east liberty on bob

0:45.8

boulevard absolutely jonathan audrey it's great to have you guys here out on the road this is this is

0:50.9

so much better than being in the studio oh yeah it is it is we like doing both but this is fun and it's a beautiful store yeah we were beautiful experience I thought it made a wrong turn I thought it ended up in shady side at the apple store but I'm like no I'm on bomb boulevard at the at the X-Barre store and you know we just opened this store last month here on bomb bouvard, and I got to tell you, it's

1:11.4

4,000 square feet.

1:12.8

We've got a staff of six, and we're so pleased to be in this area.

1:18.6

We all know the growth.

1:20.0

Yeah, you're in the right spot.

1:21.9

Absolutely.

1:22.7

And, you know, these stores are such a change for us.

1:25.6

If you think about where we were before, we had customer service centers that really,

1:31.0

they were legacy facilities where our techs were, right, in a community.

1:35.9

And they were transaction-based facilities.

1:38.0

You went there to pay a bill.

1:39.4

You went there to swap equipment.

1:41.4

It was a wait-in-line kind of moment, right?

1:43.5

You do your transaction.

1:44.5

So what we've done here, and this is just the latest, by the end of the year in our Keystone region, we'll have 23 of these.

1:51.7

There will be, by the end of the year, we will have 14 in the greater Pittsburgh area.

1:57.6

We are in the process of adding nine stores in the span of six months in the Pittsburgh market. So we are going all in. We're going all in. Yeah, absolutely. You are all in. Can we work the stores for you? Can Jonathan and I be? You always want to do that. I do.

2:16.0

Roger, we can put you to work. We can do that. I want to be behind. I love to do that. I do. Roger, we can put you to work. We can do that.

...

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