4.6 • 13.2K Ratings
🗓️ 21 June 2023
⏱️ 41 minutes
🧾️ Download transcript
It’s 2013 and Target’s troubles are multiplying. The Minneapolis retailer’s big push into Canada is getting the cold shoulder and a gang of cybercriminals are about to bust open its network and stage a billion-dollar heist.
But while Target firefights, Walmart is focusing on a newer, more hi-tech foe: Amazon.
And as the war for shoppers moves from bricks to bytes, Target’s new CEO Brian Cornell needs to get the chain back on track fast, before it gets left behind.
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0:00.0 | Hey, prime members, you can listen to business wars ad-free on Amazon music. |
0:04.6 | Download the app today. |
0:06.6 | At a Washington DC target store in December 2013, shoppers crowd the checkouts. |
0:20.8 | Their carts loaded to the brim with holiday buys. |
0:24.5 | In one lane, the cashier raises an eyebrow as he scans a pair of Christmas jammies. |
0:30.2 | Wow, these are soft. |
0:32.6 | The customer smiles. |
0:34.2 | I know, right? |
0:36.1 | Mom and I touched them. |
0:37.4 | I had to get them. |
0:39.0 | OK, totals $98.48. |
0:43.1 | The cashier takes the woman's credit card and runs it through the checkout terminal. |
0:47.2 | Seems like just another everyday transaction. |
0:50.1 | But it's not. |
0:51.7 | As he slides the card through the reader, something inside the checkout terminal wakes. |
0:58.1 | Something that shouldn't be there. |
1:01.1 | Its name is Black POS, and it's a tiny sliver of malware that's been put there by criminal |
1:07.8 | hackers. |
1:09.4 | Before the transaction's complete, it clones the woman's credit card details. |
1:15.0 | By the time the cashier gives back her card, her stolen information is already on the |
1:20.9 | move. |
1:23.0 | The data zips through the wires, joining the card details lifted from customers at the |
... |
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